Manager, Identity & Access Management

Hilton Worldwide, Inc.; Glasgow; On-site; GBP 55,000 - 80,000; Full time

Job summary

Join Hilton Worldwide, Inc. as a Manager for Identity & Access Management in Glasgow, where you will lead IAM operations and oversee complex projects. Your role will involve implementing technologies and processes that enhance our security framework while collaborating with EMEA stakeholders to ensure compliance and risk management. If you have a strong background in information security and project management, and enjoy working in a dynamic environment, this is the perfect opportunity for you.

Qualifications

• Extensive experience within Technology.
• Proven track record in Information Security and IAM.
• Data analytics experience using MS Excel and SQL Server.

Responsibilities

• Implement and maintain Identity and Access Management solutions.
• Manage IAM projects, ensuring timely delivery.
• Conduct Cyber Security Audits and maintain compliance.

Skills

Information Security

IAM

Project Management

Data Analytics

Compliance and Risk Management

Education

Bachelor’s Degree

Associate Degree

Job description

Job Description - Manager, Identity & Access Management (EUR015LK)

Job Description

Manager, Identity & Access Management (

Job Number:

EUR015LK )

Work Locations

Work Locations

: Hilton - Area Office - Glasgow 191 West George Street Glasgow G2 2LD

This is your opportunity to be a part of an in-house Technology team that’s creating consumer-facing, cutting-edge technologies revolutionizing the hospitality industry around the world! As a Manager, Identity & Access Management, you will bring your technical skills to a hospitality company with an award-winning culture. On the Identity & Access Management (IAM) team reporting to the Director, Identity & Access Management, you will support projects including the deployment of IAM tools, technology and processes to new and existing user communities within the EMEA market.

What Will I be Doing?

Your role is important and below are some of the fundamental job duties that make your work unique.

Identity & Access Management Operations (30%)

· Work collaboratively across organizations for implementing, integrating and maintaining Identity and Access Management solutions to support secure authentication & authorization service for internal production infrastructure.

· Coordinate access support activities amongst end-users, hiring managers, other business stakeholders, and responsible technology support teams.

· Create and maintain documentation for daily operation, such as Standard Operation Procedure and Knowledge Base articles.

Project Management (20%)

You will define, design, test, implement a fluid portfolio of IAM projects within the EMEA market that includes, but is not limited, to:

o Access provisioning centralization & automation

o Access requirements analysis, design & segregation of duties

o Access role standardization and Role-Based Access Control (RBAC)

o Access support platform adoption

o Centralized access reporting and access review automation

o Application integration with Identity Management & Single Sign-On

o Application onboarding to standardized processes

· Perform business and data analytics on IAM data using tools such as Microsoft Excel, Microsoft SQL Server and other reporting tools.

· Deploy IAM tools, technology and processes to business units servicing the EMEA Market at-large.

Identity Management Engineering (20%)

· Learn and provide operational & engineering support to a variety of IAM solutions and tools, including but not limited to: Sailpoint, PingFederate, ServiceNow, Active Directory, Oracle/Ping Directory, Microsoft Entra, Microsoft SQL Server, Oracle Database, Informatica, and Splunk

· Develop technical IAM skills to provide second and third-level engineering support on above-mentioned IAM systems to EMEA stakeholders.

· Liaise between engineering and business teams to translate business requirements to/from engineering technical specifications.

· Provide troubleshooting and subject matter expertise to EMEA stakeholders on IAM engineering solutions, enhancements and defects.

· Perform data analytics on identity/access data to review user access and permissions, identify trends, analyze requirements and identify users meeting certain criteria.

Strategic Identity Management (15%)

· Act as the lead representative of the global IAM team in the EMEA region while establishing the beginning of IAM services in EMEA.

· Further develop the IAM team’s access management policies, procedures and standards

· Assist with the enforcement of said policies and procedures by providing guidance to EMEA stakeholders and reporting challenges & opportunities to the Americas-based IAM team.

· Collaborate with EMEA technology leaders and stakeholders to provide IAM guidance, consultation and assistance with various technology initiatives.

· Conduct management status reporting and creation of presentation materials.

Compliance and Risk Management (15%)

· Liaise between regional and Americas-based technology team members on cross-regional activities and compliance efforts.

· Be responsible for the planning, execution, and documentation of Cyber Security Audits including technical, administrative, and process review.

· Provide oversight and guidance of EMEA IAM-related IT general controls, application controls, and policy adherence to EMEA stakeholders.

· Troubleshoot identified control issues and propose/implement remediation plans in coordination with control owners.

· Conduct certain EMEA user access certifications using data analytics routines at the direction of the Americas IAM governance lead.

What are we looking for?

To fulfill this exciting and unique role successfully, you must possess the following minimum qualifications and experience:

· Bachelor’s Degree, or associate degree (of equivalent) and the ability to demonstrate extensive experience within Technology,

· Demonstrate a proven track record in Information Security, IAM, IT Audit or related field

· E xperience managing or leading projects.

· Solid grasp of general access management and information security concepts, including the Principal of Least Privilege, access appropriate to role, and segregation of duties

· Data analytics experience using tools such as MS Excel, SQL Server, etc.

· Ability to manage task-load independently with minimal supervision.

· Disciplined alignment to established information security policies & procedures and the ability to adapt where guidance is not present.

· Proficient project management skills, including the ability to drive tasks to completion among a variety of responsible parties

· Ability to travel up to 10% of the time