Manager, HR Associate Care/ HR Shared Services, UK & Ireland

Cytiva; Portsmouth; On-site; GBP 40,000 - 65,000; Full time

Job summary

Cytiva is seeking a Manager for HR Associate Care/Shared Services in the UK & Ireland. This role involves leading a team to enhance the associate experience through strategic HR management and collaboration. The ideal candidate will have extensive experience in HR Shared Services, strong analytical skills, and a commitment to continuous improvement. Join a company dedicated to making a difference in life sciences and biotechnology.

Benefits

Comprehensive health care program

Paid time off

Qualifications

• 7+ years of experience in HR, with 1-2 years in a leadership role.
• Experience in HR Shared Services implementation.
• Familiarity with UK labour laws.

Responsibilities

• Lead and develop the HR Associate Care Experience team.
• Drive change in HR processes and service delivery.
• Collaborate with HR Business Partners and operations teams.

Skills

HR Shared Services

Change Management

Data Analysis

Problem Solving

Communication

Education

Bachelor's or Master's degree in HR or related field

Tools

ServiceNow

Job description

Bring more to life.

Are you ready to accelerate your potential and make a real difference within life sciences, diagnostics and biotechnology?

At Cytiva, one of Danaher’s 15+ operating companies, our work saves lives—and we’re all united by a shared commitment to innovate for tangible impact.

You’ll thrive in a culture of belonging where you and your unique viewpoint matter. And by harnessing Danaher’s system of continuous improvement, you help turn ideas into impact – innovating at the speed of life.

Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.

At Cytiva you will be able to continuously improve yourself and us – working on challenges that truly matter with people that care for each other, our customers, and their patients. Take your next step to an altogether life-changing career.

Learn about the Danaher Business System which makes everything possible.

About the role

The Manager, HR Associate Care/ HR Shared Service for UK & Ireland is responsible for leading our Associate Care/ Shared Services team in UK. The incumbent will lead a key pillar of our HR organization directly responsible for providing best in class experience to our associates.

This position reports to the Human Resources Director for UK & Ireland (UK&I), based at one of our sites in UK – Amersham/ Portsmouth/ Ilfracombe/ Newquay/ Cardiff – and is an on-site role.

We offer you an opportunity to shape and drive changes, where you get the space to influence and develop the organization in an environment that strives for continuous improvement.

You will lead our HR shared-services team with your strategic, clear, and communicative ability and with a trust-based approach. Your role will be broad, moving between management and governance, overarching strategic issues, and also handling and advising on operational matters.

You are driven by delivering results that truly make a difference, while also having an analytical mind and the ability to identify solutions and make well-founded decisions. A supportive team player who creates a positive work environment.

What you’ll do

• Lead and develop your UK&I HR Associate Care Experience (ACE)/ HR Shared Services team. Build team’s capability in the areas of data-based decision making, problem solving, daily management and leveraging Danaher Business System (DBS) toolbox.
• Drive Daily Management, leverage Key Performance Indicators (KPIs) and dashboards within UK&I HR team including ServiceNow case management.
• Capture voice of customer, conduct data analysis from ACE dashboards and capture insights from UK&I HR business partnering team to identify key associate concerns. Conduct timely root cause analysis and arrive at countermeasures to improve associate experience.
• Lead and drive change in HR ways of working as we incorporate and expand HR ACE/ HR shared-services model in the region, leveraging our global teams as well as in-country service delivery teams.
• Work with global ACE and HR IT teams to further develop of our HR portal and organize our assets using digital 5S.
• Collaborate with HR Business Partners (regional and global), HR centers of excellence, as well as HR operations teams such as payroll and HR IT to provide a best-in-class associate experience.

Who you are

• You are a seasoned Human Resources professional with experience in HR Shared Services implementation and management, including technical know-how (ServiceNow) as well as change management.
• A formal education (bachelors’/ masters’ degree) in industrial/ organizational psychology/ human resource management/ business or a related field with 7+ years of experience in progressive roles in human resources, including 1-2 years of leading a team.
• Experience of working in HR Shared Services delivery model. Added experience of HR Business Partnering is beneficial. Experience and familiarity with UK’s labour laws.
• Demonstrated critical thinking and problem-solving capabilities, and possesses intellectual curiosity, agility, and resourcefulness.
• Capable of rolling up one’s sleeves to do what it takes to drive results; not hindered by process or ambiguity.
• Willing to travel up to approximately 10% of the time within UK.

Cytiva, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at Danaher Benefits Info

Join our winning team today. Together, we’ll accelerate the real-life impact of tomorrow’s science and technology. We partner with customers across the globe to help them solve their most complex challenges, architecting solutions that bring the power of science to life.

For more information, visit www.danaher.com.

At Danaher, we value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace and throughout the markets we serve. Our associates, customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.