Manager, Governance Services

Mourant; London; On-site; GBP 60,000 - 80,000; Full time

Job summary

A leading governance services firm in London seeks a Manager for their Governance Services team. In this role, you'll oversee daily operations, manage client relationships, and lead a team. Ideal candidates have 5+ years in company secretarial roles and strong people management skills. Join us for a dynamic work environment with opportunities for growth.

Qualifications

• 5+ years of experience as a Company Secretary with UK structures.
• 2+ years of people management experience.
• Experience in a law firm's company secretarial team or a corporate services provider.

Responsibilities

• Develop the Governance Services UK office, including procedures and daily operations.
• Manage onboarding and administration of new business.
• Administer a portfolio of clients, maintaining high standards in client relationships.

Skills

Company Secretarial experience

People management

Communication skills

Knowledge of UK Companies Act

Microsoft Office proficiency

Education

CGI UK Membership

Law degree (preferred)

Tools

SharePoint

Job description

Manager, Governance Services

Department: Governance Services

Employment Type: Permanent - Full Time

Location: London

Description

We have an exciting opportunity for a Manager to join our Governance Services team in London. In this role, you will be involved in the day-to-day operations of the office and oversee the administration of corporate entities. As the business grows, you will manage a Client Services administrator team, ensuring compliance with regulatory requirements and best practices in corporate governance. We offer a dynamic work environment with exposure to challenging work.

About the role

1. Assist in developing the Mourant Governance Services UK office, including procedures and daily operations.
2. Manage the onboarding and administration of new business, ensuring efficient and professional client service.
3. Administer a portfolio of clients, maintaining high standards in client relationships and transactions.
4. Act as a director to client entities and signatory for client bank accounts.
5. Lead and develop the UK team, fostering motivation and proficiency aligned with the firm’s values and service standards.
6. Provide technical support and training to team members on transactions and processes.
7. Manage client expectations and nurture relationships to enhance the team’s reputation and generate repeat business.
8. Oversee daily team activities, ensuring timely processing, deadline adherence, and proper WIP and debt management.
9. Maintain consistent client service levels and address any issues promptly.
10. Adhere to firm policies and procedures at all times.
11. Support the integration of the UK office within the wider Governance Services network, ensuring a unified approach.
12. Collaborate with Risk and Compliance teams, staying updated on regulatory changes and industry standards.
13. Contribute to risk management by identifying gaps and proposing improvements.
14. Maintain CPD requirements for your role.

About you

This role requires:

• At least 5 years of experience as a Company Secretary, primarily with UK structures.
• At least 2 years of people management experience.
• CGI UK Graduate, Affiliated, or Fellow Member.
• Proven experience in a law firm’s company secretarial team or a corporate services provider.
• Experience with filings in the Register of Overseas Entities (preferred but not essential).
• Law degree (preferred but not essential).
• Knowledge of the UK Companies Act provisions.
• Proficiency in Microsoft Office and SharePoint.
• Strong record-keeping and documentation skills.
• Initiative, proactivity, accuracy, and organization.
• Excellent communication and interpersonal skills, with the ability to build relationships and work collaboratively.