Manager - Global Business Services

KPMG-UnitedKingdom; Birmingham; Hybrid; GBP 55,000 - 75,000; Full time

Job summary

A leading consultancy is seeking a Manager for Global Business Services in Birmingham. The role involves managing complex engagements, supporting risk management, and mentoring colleagues. Applicants should have consulting experience, strong interpersonal skills, and an accountancy qualification. Flexible working options are available.

Benefits

Flexible working hours

Part-time options

Qualifications

• Experience in consulting or industry relevant to Global Business Services.
• Deep domain expertise in GBS processes.
• Hands-on knowledge of project management methodologies.

Responsibilities

• Deliver cross-functional programs and projects.
• Support risk management and engagement assurance.
• Coach and mentor team members.

Skills

Consulting experience

Project management

Interpersonal skills

Communication skills

Growth mindset

Education

Accountancy qualification (ACA/ACCA/ICAS/CIMA or equivalent)

Job description

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Manager - Global Business Services, Birmingham

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Client:

KPMG-UnitedKingdom

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

56c57b14d0a0

Job Views:

15

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Job description

Manager - Global Business Services (107214)

Base Location: London, Birmingham, Bristol, Manchester or Newcastle Upon Tyne plus network of 20 offices nationally:

The KPMG Global Business Services (GBS) consulting team is a cornerstone of our business. We do work that matters to our local business and communities - supporting technical innovation and adoption of cutting-edge solutions across the UK. Working on complex engagements from Corporates, Private Equity, Infrastructure, Government, Healthcare and Financial Services this team is responsible for the delivery of cutting-edge technical solutions and trusted to get it right first time.

KPMG is one of the world's largest and most respected consultancy businesses, we've supported the UK through times of war and peace, prosperity and recession, political and regulatory upheaval. We've proudly stood beside the institutions and businesses which make the UK what it is.

Why Join KPMG Global Business Services?

Our GBS consulting practice is a priority area for significant and strategic global growth. In a changing world with numerous technology disruptors impacting the workforce, our services are more in demand than ever. We focus on delivering seamless enterprise value through all-round experience, enhanced effectiveness and efficiency cost-saving initiatives.

Our mission is to be the leading GBS and Business Process Outsourcing consulting practice in the UK market, to be number one in our focus markets (Public Sector, Consumer, Energy and Banking), and to be recognised as innovators in GBS next generation thinking, solutions, technology and BPO advisory.

What will you be doing?

Engagement delivery

Play a key role in delivering cross-functional programmes and projects of a large size and complexity, including the shaping, planning, managing and delivery of engagements, the writing of client reports and quality assurance of work products

Risk management

Supporting engagement risk management and assurance and engagement commercials ensuring the Firm's risk management processes are implemented appropriately and effectively

People development

Coaching and mentoring colleagues across the GBS team to support individual team member development needs and enabling career growth

Business Development

Supporting the establishment and development of relationships both internally within KPMG and externally with clients, as well as supporting business development activity to secure future programmes of work

Supporting and contributing to the development of proposals and client presentations. Identifying opportunities to expand existing engagements to address client challenges or business areas beyond the initial scope

Practice Development

Supporting the design and creation of KPMG-specific GBS propositions, assets and intellectual property

What will you need to do it?

• Have experience in consulting or industry with specific relevance to Global Business Services
• Deep domain expertise in one or more relevant business processes within GBS Finance, Human Resources, Procurement, Customer Service, IT, Data & Analytics
• Be an excellent team player with strong interpersonal and communication skills, a growth mindset with drive for impact and an ability to work with ambiguity
• Hands-on knowledge of project management methodologies and preferably certified project / programme management or strong experience in leading large projects and/or process migrations and transitions with experience of delivering to deadlines and required quality standards including experience coaching and mentoring team members
• Be able to demonstrate a deep understanding of the GBS operating model including systems, data, processes, controls and governance
• Meet as a minimum the requirements of Baseline Personnel Security Standard as outlined:

Skills we'd love to see/Amazing Extras:

• Have experience of working in the public sector with organisations across one or more of our key markets Central Government, Healthcare, Higher Education, Infrastructure, Local Government and Policing
• Have an ability to articulate trends in GBS and the challenges facing organisations across the public sector
• Have knowledge and understanding of end-to-end GBS processes and their interdependencies to deliver a seamless experience to customers
• Be an excellent communicator with the personal skills to build strong and lasting internal and client relationships; and the ability to deliver clear, concise, focused messages to senior business leadership or clients
• Have flexibility to travel
• Hold an accountancy qualification (ACA/ACCA/ICAS/CIMA or equivalent experience) would be preferable

To discuss this or wider Technology roles with our recruitment team, all you need to do is apply, create a profile, upload your CV and begin to make your mark with KPMG.

Our Locations:

We are open to talk to talent across the country but our core Tech hubs for this role are:

• London Canary Wharf
• Birmingham
• Bristol
• Newcastle Upon Tyne
• Manchester

This position will largely be based from London.

With 20 sites across the UK, we can potentially facilitate office work, working from home, flexible hours, and part-time options. If you have a need for flexibility, please register and discuss this with our team.

Find out more:

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