Manager Full Time (Temporary 12 month contract)

WCF Pet & Equestrian; Cockermouth; On-site; GBP 60,000 - 80,000; Full time

Job summary

A retail company in Cockermouth is seeking a Manager for a 12-month temporary position to oversee shop operations and enhance customer service. Candidates should have a strong retail management background, with a passion for customer satisfaction and achieving KPIs in a challenging environment. The role requires a natural ability to develop and lead a team, ensuring high standards are maintained.

Benefits

Employee ownership options

33 days holiday per annum

In-house training and induction

Pension scheme

Life insurance policy

Employee communications App

Employee rewards platform

Cycle to Work Scheme

Employee discounts

Uniform provisions

Real Living Wage employer

Qualifications

• Experience in a retail management position is preferred.
• Strong drive and desire to achieve high standards.
• Ability to work in a challenging environment.

Responsibilities

• Deliver excellent customer service ensuring a first-rate experience.
• Manage and supervise retail operations effectively.
• Achieve KPIs in a retail setting.

Skills

Customer service

Retail supervision

KPI achievement

Team development

Job description

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Manager Full Time (Temporary 12 month contract), Cockermouth

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Client:

WCF Pet & Equestrian

Location:

Cockermouth, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

29c72718c2e6

Job Views:

14

Posted:

12.08.2025

Expiry Date:

26.09.2025

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Job Description:

Join our Team!

We are looking for a Manager (Temporary Maternity Cover) to join our team here at our Cockermouth store.

This is a fixed 12 month contract. Ideal start date 1st September 2025.

As a manager, you will join our fantastic team, delivering excellent customer service to our loyal customers, ensuring a first-rate experience for those visiting your store.

About the role:

• You need to be the sort of person who can deliver against KPIs in a challenging retail environment.
• You will demonstrate pace, commerciality, and a drive for excellent standards, with an eagerness to learn and be stretched daily.
• You will be experienced in supervising a retail shop floor, pushing targets and driving development in your team.
• A natural instinct to share and develop knowledge will put you in a great position to be the best you can be upon joining us.

Benefits for our people:

• The opportunity to be an employee-owner of WCF with the option to partake in our varying share schemes, receive free shares, and receive dividend payments (dependent on length of service and contract conditions)
• 33 days holiday per annum (including bank holidays) for full-time employees. Entitlement is pro rata for part-time colleagues
• Full training and induction programme, delivered in-house
• Access to WCF's pension scheme
• Access to WCF’s Life Insurance policy
• Access to WCF’s Employee communications App
• Access to WCF Rewards (online discount/perks platform)
• Access to WCF’s Employee Assistance Programme
• Access to WCF’s Cycle to Work Scheme
• Access to WCF ‘Family’ Benefits (i.e., employee discounts across WCF businesses including but not limited to, discounted pet food/supplies and camping/glamping holidays)
• All uniform requirements.
• WCF is a Real Living Wage employer.

Are we a match?

• Are you an enthusiastic and hard-working individual?
• Do you have a passion for good customer service?