Manager, First Line Risk-R-248125

MasterCard; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

An established industry player in the payments sector is seeking a Manager for First Line Risk. This strategic role involves managing risk across Real Time Payments International, enhancing decision-making, and improving service resiliency. The successful candidate will work within a high-performing team, promoting a strong risk culture and collaborating with various business lines. If you have a passion for risk management and the ability to build trusted relationships, this is a fantastic opportunity to contribute to a sustainable digital economy.

Qualifications

• Understanding of key risk management principles and experience.
• Ability to build trusted relationships with stakeholders.

Responsibilities

• Manage risk consistently across Real Time Payments International.
• Promote a strong risk culture integral to daily work.

Skills

Risk Management Principles

Analytical Skills

Communication Skills

Data Analytics

Excel

PowerPoint

PowerBI

Stakeholder Relationship Building

Tools

PowerBI

Job description

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart, and accessible. Our technology and innovation, partnerships, and networks combine to deliver a unique set of products and services that help people, businesses, and governments realize their greatest potential.

Title and Summary

Manager, First Line Risk

Who is Mastercard?

Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships, and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.

Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our company. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.

What is the opportunity?

This is an exciting opportunity to help our business functions manage their risks to support the achievement of business objectives within Real Time Payments International at Mastercard.

The successful candidate will become part of a high-performing team, dedicated to delivering real-time payment services across the globe that underpin over 32 billion transactions a year.

This role is part of the 1st Line of Defence, reporting to the First Line Risk Director.

The appointee will support embedding a risk management framework and culture, improving risk identification, management, treatment, and reporting across the organization. This is a strategic role that requires collaboration across the business to enhance decision-making, reduce operational risk, and improve service resiliency.

Key responsibilities

• Manage risk consistently across Real Time Payments International, with clear ownership and standards.
• Promote a strong risk culture where managing risk is integral to daily work.
• Evaluate risk exposures, including identification, assessment, and monitoring of risks.
• Work with Controls Assurance & Validation to ensure effective risk controls.
• Provide risk briefings to senior colleagues, ensuring risks are monitored and escalated appropriately.
• Support initiatives to achieve risk management goals, policies, and processes.
• Perform Risk and Control Self-Assessment (RCSA) activities.
• Partner with Lines of Business to identify, escalate, and resolve issues promptly.
• Ensure compliance with relevant legal and regulatory requirements.

Knowledge and skills

• Understanding of key risk management principles and experience.
• Knowledge of the three lines of defence model.
• Ability to build trusted relationships with stakeholders.
• Self-motivated with minimal supervision.
• Analytical skills and ability to interpret complex data.
• Adaptability to changing priorities.
• Excellent communication skills.
• Team-oriented with strong relationship-building abilities.
• Attention to detail and quality.
• Understanding of data analytics and technical risk management.
• Proficiency in Excel, PowerPoint, and reporting tools like PowerBI.
• Experience with RCSA processes.

Corporate Security Responsibility

All activities involving Mastercard assets, information, and networks carry inherent risks. Every employee must:

• Abide by security policies and practices.
• Ensure confidentiality and integrity of accessed information.
• Report security violations or breaches.
• Complete mandatory security trainings.