Manager - Facilities Management

Homes England; Birmingham; Hybrid; GBP 40,000 - 55,000; Full time

Job summary

Homes England is seeking a Manager for Facilities Management to lead the Facilities Team in Birmingham. This role involves ensuring efficient operations, managing a small team, and delivering excellent customer service. The successful candidate will have experience in property management and a collaborative approach to problem-solving.

Benefits

33 days annual leave

Membership of the Homes and Communities Agency Pension Scheme

Employee assistance programme

Financial wellbeing support

Qualifications

• Experienced property and facilities professional.
• Proficient in managing a small team.
• Ability to negotiate and persuade.

Responsibilities

• Ensure efficient operations of Office Services & Facilities.
• Support the Senior Manager with complex Facilities issues.
• Deliver first-class customer service and resolve tasks.

Skills

Problem Solving

Stakeholder Management

Team Management

Customer Service

Education

Experience in property and facilities management

Job description

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This range is provided by Homes England. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Interviews will take place: Week commencing 16/06/2025.

A bit about the role...

Working in the Facilities Team with our Senior Manager for Facilities Management and the other Team Members, you will play a critical role in ensuring the efficient and effective operations of Office Services & Facilities functions within the Midlands and South of England. You will be joining our small but enthusiastic, friendly and experienced team of 17 people, who are committed to making positive changes in how we manage Homes England’s accommodation to maximise space, minimise costs and provide for the efficient functioning of colleagues working in our offices.

The Facilities Team is dedicated to delivering a first-class customer service, resolving all tasks and enquiries within agreed published SLA’s wherever possible, taking an innovative and creative approach to Facilities issues. The Senior Manager values diversity in experience and perspective to foster good decision making and problem solving within the team.

This is a rare chance to help shape and support the organisational environments in the south in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional Facilities Management team you will ensure efficient, consistent and effective resolution of high volumes of tasks and enquiries.

The role will support the organisational environment around Facilities Management including Physical Security. There are some exciting and ambitious projects to get involved with and this is an excellent opportunity to balance day-to-day delivery whilst bringing innovative solutions to the overall Facilities Management service offering.

A bit about you…

You'll be comfortable supporting the Senior Manager with complex Facilities and physical security issues, aiming to optimise the organisational environment within the Midlands and South region, enabling the organisation to succeed. You will be proficient in managing a small team within property and facilities related environments, with the ability to problem solve creatively.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a Facilities team.

You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

As an experienced property and facilities professional you’ll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

Who are we?

Homes England: The Housing and Regeneration Agency.

We believe that affordable, quality homes in well-designed places are key to improving people’s lives. As the government’s housing and regeneration agency, we create thriving new places and transform urban areas, combining the full breadth of our powers, expertise, land, capital and influence to bring investment to communities and get more homes built.

How? We form long-term partnerships that bridge the gap between the public and private sector to meet local needs and aspirations. We use our influence to champion the creation of sustainable homes, communities and places that are brilliantly designed for the people that live there now, and in the future. And we use our funding and support to build a more resilient, diverse and innovative housing sector, helping new entrants in the market, encouraging modern methods of construction and design, and promoting the utmost attention to building safety.

Together with our partners, we’re accelerating the pace of house building, remediation and regeneration across the country, as we seek to deliver ever more affordable homes in places people are proud to call home for generations to come.

What we offer...

As well as a competitive salary and 33 days annual leave, we are committed to 50/50 hybrid working. We’ll support you, wherever possible, so that you don’t miss out on what matters to you.

Membership of the Homes and Communities Agency Pension Scheme, which is a contributory defined benefit scheme with the amount you receive on retirement based on your salary and years worked at the Agency.

Internal applicants: please note that if you are successful, the salary you are offered will be in accordance with our pay policy. You can find details on the HR Hub SharePoint site.

If you ever need a bit of extra help, we have a great employee assistance programme, financial wellbeing support and access to many great discounts with leading high street names.

Our range of network groups are also there to support you to be yourself at work and play a key role in helping shape our future.

If you are a member of a professional body, we’ll pay for your membership and once you get your digital kit, you’ll be good to go.

Homes England are a geographically diverse community. We work to a 50/50 office/ home based model. Moving back into our office environments has enabled us to utilise our space and time together in the most collaborative way.

We would encourage all applicants to apply as soon as possible as we may close vacancies early should we receive a high number of applications.

We also encourage you to apply using the full application option as opposed to quick apply, this is especially important if you would like to indicate to us that you would like to be considered under the disability confident scheme.

If your application is shortlisted to interview we will require you to provide proof of your right to work in the UK at this stage.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• General Business and Customer Service

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