Manager, Executive Engagement and Community Programs

Navan, Inc.; Greater London; Hybrid; GBP 90,000 - 120,000; Full time

Benefits offered by this job

Healthcare coverage

Retirement plan

Flexible time off

Equity opportunities

Travel perks

Job summary

Navan, Inc. seeks a strategic Manager, Executive Engagement & Community Programs in London to design and scale executive programs, VIP experiences, and high-impact events.

You will align Marketing, Sales, Customer Success and Leadership to build peer networks that enhance credibility and accelerate pipeline. You will partner with industry associations, measure ROI, and develop repeatable processes while managing budgets and vendors across global offices.

Qualifications

• Bachelor’s degree in Marketing, Business, Communications or related field.
• 5+ years in event/community marketing or demand gen targeting C-level execs.
• Excellent interpersonal and cross-functional communication skills.

Responsibilities

• Design and launch scalable engagement programs for C-suite/VP-level buyers across mid-market and enterprise accounts.
• Plan and execute bespoke, high-value events—from intimate dinners to regional roundtables and VIP tracks.
• Build feedback loops between top-tier customers and Navan’s leadership and product teams.
• Partner with Sales and Customer Success to leverage community touchpoints for pipeline acceleration.
• Establish KPIs (NPS, pipeline influenced, executive engagement rate) and track ROI.
• Develop relationships with travel, procurement and industry associations for Navan’s participation and sponsorship.
• Create repeatable playbooks and processes for program planning, audience development, event execution, communications, follow-up and references.
• Manage budgets, agencies, vendors, and event partners while pursuing high-impact growth initiatives.

Skills

Event marketing

Community marketing

B2B SaaS

Salesforce

Marketo

Cross-functional comms

Strategic thinking

Project management

Education

Bachelor’s degree

MBA

Tools

Salesforce

Marketo

Job description

Manager, Executive Engagement and Community Programs

Location: London, UK

Department: Marketing

Navan is at the forefront of redefining business travel and expense management. Our innovative platform streamlines processes, maximizes productivity, and empowers organizations to drive smarter spending decisions. As we continue our rapid growth, we’re looking for dynamic leaders who can amplify our voice in the market and fuel high-impact demand generation initiatives.

We are seeking a strategic, high-energy Manager, Executive Engagement & Community Programs to build, scale, and nurture Navan’s executive community programs, high-impact events, and communications across priority audiences, including Chief Finance Officers, Chief Procurement Officers, and Travel Managers. You will manage marketing programs, events, communications, and industry partnerships that support Navan's broader go-to-market priorities.

In this role, you will lead the end-to-end strategy and execution of white-glove executive programs, roundtables, advisory boards and high-touch VIP experiences. You will sit at the intersection of Marketing, Sales, Customer Success, and Executive Leadership to build peer-to-peer networks and industry engagement that build credibility, drive brand advocacy, accelerate pipeline, support relationship-led selling, and generate qualified opportunities.

What You’ll Do

• Design and launch scalable engagement programs tailored to C-suite and VP-level decision-makers across mid-market and enterprise accounts.
• Plan and execute bespoke, high-value events - from intimate executive dinners and regional roundtables to user conference VIP tracks.
• Build and maintain key feedback loops between our top-tier customers and Navan’s executive leadership and product teams.
• Partner with Sales and Customer Success to leverage community touchpoints for pipeline acceleration, referenceability, and account retention.
• Establish clear KPIs (NPS, pipeline influenced, executive engagement rate) and track ROI across all executive programs.
• Build and manage relationships with relevant travel, procurement, and business travel associations, identifying opportunities for Navan to participate, sponsor, speak, and contribute.
• Develop repeatable playbooks and operating processes for program planning, audience development, event execution, communications, follow-up, advocacy, and references.
• Manage budgets, agencies, vendors, and event partners while identifying opportunities for experimentation and high-impact growth initiatives.

Who You Are

• Bachelor’s degree in Marketing, Business, Communications, or a related field (MBA or advanced degree is a plus).
• 5+ years in event marketing, community marketing, field marketing, or demand generation within B2B SaaS, travel, or technology - specifically targeting C-level executives.
• Exceptional interpersonal, written, and cross-functional communication skills with the confidence to interface directly with senior leaders and industry associations internally and externally.
• Ability to map high-level program strategy directly to measurable engagement, pipeline, and revenue outcomes while staying hyper-focused on program management and event logistics.
• Commercially minded with a proven track record of evaluating program effectiveness using Salesforce, Marketo, or custom dashboard tools to guide investment decisions.
• Comfortable navigating ambiguity in a fast-paced, high-growth environment with a bias toward action and execution.

Navan (Nasdaq: NAVN) is the global AI-powered business travel and expense platform that makes travel easy for frequent travelers. From finding flights and hotels, to automating expense reconciliation, with 24/7 support along the way, Navan delivers an intuitive experience travelers love and finance teams rely on. See how Navan customers benefit and learn more at navan.com .

Culture of Excellence

Our team is our competitive edge — a high-performance group of smart, driven people committed to winning together. This dedication to excellence is why we’ve been recognized as a Best Place to Work by Built In (2023–2026), a G2 Best Global Software Company (2025–2026), Forbes Cloud 100 (2022–2025), and CNBC Disruptor 50 (2022–2025). At Navan, we provide an environment where top talent excels, offering the autonomy and fast-paced trajectory needed to build a defining career and do the best work of your life.

Navan offers a comprehensive benefits program designed to support your well-being, financial security, and life outside of work. Our benefits, thoughtfully tailored by country to meet local needs, include healthcare coverage, insurance offerings, and wellness resources for you and your family.

We support long-term financial growth through retirement savings programs and opportunities to participate in our equity plans, so you can share in Navan’s success. To promote balance, we offer flexible time off, country-specific holidays, and paid parental leave for all new parents. Additional benefits include connectivity and commuting support*, mental health resources, and exclusive travel-related perks. Wherever you’re based, our benefits evolve with you.

Workplace Policy

Navan believes in the value of in-person connections, whether that’s sitting down to have lunch with one another, taking a walking 1:1, or collaborating in a room together. The connections forged through face-to-face interactions improve company culture and drive business results. Navan invests in global office spaces — in the U.S., Europe, and Asia, among others — that feel welcoming. In-office perks such as company-provided lunches and happy hours create a strong team environment to help you do your best work. Our employees work from the office four days a week. Please expect this policy for all roles that are tied to an office.

Navan is an equal opportunity employer. We make all employment decisions based solely on merit. We provide equal employment opportunity to all applicants and employees without discrimination on the bases of race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We prohibit any such discrimination or harassment. This policy applies to all terms and conditions of employment, including hiring.

Accommodations

Navan complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. Navan will reasonably accommodate qualified individuals with a disability in connection with applications for employment as required by law.

As part of the recruitment process, certain personal data may be processed using automated tools, including tools that use AI. For details on how Navan collects and uses your personal data, please review Navan's Candidate Privacy Notice here .