Manager Engineering Operations

JR United Kingdom; London; On-site; GBP 60,000 - 100,000; Full time

Job summary

A forward-thinking company is seeking a Manager of Engineering Operations to oversee critical infrastructure at a data center. This role involves providing strategic support, leading a team of engineers, and ensuring compliance with safety standards. You will coordinate mechanical and electrical operations, manage maintenance programs, and serve as a key escalation point for service quality issues. Join a passionate and inclusive team that values your growth and offers development opportunities in a dynamic environment. Make a significant impact in a role that supports innovation and operational excellence.

Benefits

Development Opportunities

Supportive Environment

Inclusive Team Culture

Qualifications

• Experience in mission-critical mechanical & electrical environments.
• Understanding of building systems’ design and operations.

Responsibilities

• Provide strategic support and operational leadership as deputy to the Data Centre Manager.
• Oversee mechanical/electrical operations and ensure safety standards.

Skills

Leadership

Communication Skills

Mechanical & Electrical Operations

Risk Management

ITIL or ServiceNow

Education

Bachelor’s degree in Engineering

Tools

Maintenance Systems

Job description

The Manager Engineering Operations (MEO) oversees all aspects of the site’s critical physical infrastructure, ensuring high-quality activities without negative impacts on customers. The MEO provides technical expertise to plan, coordinate, and manage the Data Centre’s equipment, systems, and infrastructure for operational excellence, prioritizing safety and risk reduction.

What you’ll do

1. Provide strategic support and operational leadership as the deputy to the Data Centre Manager, ensuring alignment with organizational goals.
2. Lead and mentor Lead Engineers and Site Engineers, fostering collaboration, innovation, and continuous improvement.
3. Oversee mechanical/electrical operations, maintenance, and energy management, ensuring safety standards and regulatory compliance.
4. Act as the Senior Approved Person for the site, overseeing complex maintenance jobs and safety protocols.
5. Coordinate all mechanical/electrical operations and maintenance programs, minimizing risks and ensuring compliance.
6. Manage job kick-offs and activities, ensuring adherence to policies and standards.
7. Serve as the escalation point for incidents affecting service quality and SLAs, leading mitigation efforts.
8. Track maintenance and customer activities, providing updates to management.
9. Coordinate with vendors and monitor performance through KPIs.

What you’ll need

• Experience in mission-critical mechanical & electrical environments, preferably in IT/Telecoms.
• Bachelor’s degree in a technical/engineering field.
• Experience in data centres or similar environments.
• Understanding of building systems’ design and operations.
• Knowledge of infrastructure components like UPS, Generators, Cooling systems.
• Ability to interpret electrical and mechanical diagrams.
• Experience with maintenance systems; ITIL or ServiceNow experience is a plus.
• Strong communication and presentation skills.
• Leadership and mentorship abilities.

A bit about us

Digital Realty connects companies and data through data center, colocation, and interconnection solutions. Our global platform offers secure data meeting places, supporting innovation and managing Data Gravity challenges across over 300 facilities worldwide.

What we can offer you

Join a passionate, inclusive team committed to your growth. We provide development opportunities, a supportive environment, and a chance to make an impact. Apply now to be part of our exciting future.