Manager Engineering Operations

ZipRecruiter; London; On-site; GBP 70,000 - 90,000; Full time

Job summary

A leading company in data center solutions is seeking a Manager of Engineering Operations to oversee critical infrastructure. You will provide operational leadership, manage a team, and ensure safety and compliance in a dynamic environment. This role offers the chance to shape the future of data management and infrastructure excellence.

Benefits

Opportunities for career growth

Supportive and inclusive environment

Qualifications

• Extensive experience in mission-critical mechanical and electrical environments.
• Experience in data centers or similar environments.

Responsibilities

• Oversee mechanical/electrical operations and maintenance programs.
• Lead and mentor a team of engineers.
• Serve as the escalation point for incidents affecting services.

Skills

Leadership

Communication

Education

Bachelor’s degree in a technical or engineering field

Tools

ITIL

ServiceNow

Job description

Job Description

Your role

The Manager of Engineering Operations (MEO) oversees all aspects of the site’s critical physical infrastructure, ensuring high-quality activities without negative impacts on internal/external customers. The MEO provides technical expertise to plan, coordinate, and manage the Data Centre’s equipment, systems, and infrastructure to ensure operational excellence, with safety and risk reduction as top priorities.

What you’ll do

1. Provide strategic support and operational leadership as the deputy to the Data Centre Manager, aligning with organizational goals.
2. Lead and mentor a team of Lead Engineers and Site Engineers, fostering collaboration, innovation, and continuous improvement.
3. Oversee all mechanical/electrical operations, maintenance, and energy management programs on-site, ensuring safety standards and regulatory compliance.
4. Act as the Senior Approved Person for the site, overseeing complex maintenance jobs and ensuring adherence to quality and safety standards.
5. Coordinate maintenance efforts, manage jobs, and ensure activities conform to company policies and standards.
6. Serve as the escalation point for incidents affecting services or SLAs, leading efforts to mitigate impacts.
7. Track maintenance and customer activities, providing updates to the Data Centre Manager and Technical Operations planning.
8. Build relationships with critical vendors, monitor performance through KPIs, and conduct regular meetings.

What you’ll need

• Extensive experience in mission-critical mechanical and electrical environments within large companies, especially in the IT/Telecoms industry.
• Bachelor’s degree in a technical or engineering field.
• Experience in data centers or similar environments.
• Understanding of engineering design and operational aspects of building systems.
• Knowledge of key infrastructure components such as UPS systems, generators, and cooling systems.
• Ability to read and work with electrical and mechanical diagrams.
• Experience with maintenance systems and processes.
• ITIL and/or ServiceNow experience is a plus.
• Strong communication skills, capable of presenting information to diverse audiences.
• Leadership skills to act as a mentor to the Site Engineering Team.

A bit about us

Digital Realty connects companies and data through data center, colocation, and interconnection solutions worldwide. Our PlatformDIGITAL provides a secure data meeting place and a proven architecture for innovation and managing data challenges across a global footprint of over 300 facilities in more than 50 metros across 25+ countries. Learn more at digitalrealty.com or follow us on LinkedIn and Twitter.

What we can offer you

Join our dynamic team and be part of a supportive, inclusive environment that values your ideas and development. We offer opportunities to challenge the status quo, grow your career, and make a meaningful impact. Apply now to start shaping our future together.