Manager-Compliance

American Express; England; Hybrid; GBP 50,000 - 70,000; Full time

Job summary

American Express is seeking an experienced Compliance Officer to join its International Card Services team. This role involves assessing and managing compliance risks, supporting governance initiatives, and fostering a strong risk culture. The ideal candidate will bring over 5 years of experience in a compliance setting, alongside excellent communication and analytical skills. The position offers a hybrid work model with excellent benefits supporting holistic well-being.

Benefits

Competitive base salaries

Bonus incentives

Comprehensive medical, dental, vision benefits

Flexible working model

Generous paid parental leave policies

Free access to global wellness centers

Career development opportunities

Qualifications

• 5+ years experience in Compliance or Risk.
• Knowledge of card issuing or payments business.
• Strong relationship management skills.

Responsibilities

• Provide governance for the Strategic Compliance Plan.
• Assess compliance risks and review performance metrics.
• Monitor compliance-related issues across ICS.

Skills

Understanding legal and regulatory concepts

Strong influencing skills

Detail-oriented

Education

BA Degree

Recognised Compliance, Legal or Risk qualification

Job description

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.

Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

The Global Risk & Compliance Organization is an independent risk management function with the objective of ensuring that American Express operates in a safe, sound, and fully compliant manner with all applicable regulatory expectations. Global Risk & Compliance creates and maintains the overall risk management framework, performs independent risk management assessments, and monitors applicable risks.

The ICS International Line of Business Compliance (LOBCO) team performs second-line monitoring and oversight of the ICS compliance risk management program, execution compliance officer responsibilities of the American Express Compliance Program, providing credible challenge and assessment of the compliance performance.

How will you make an impact in this role?

American Express International Card Services (ICS) is a leading issuer and provider of Consumer and Commercial products and services across many countries around the world.

This is an exciting opportunity for an experienced risk professional to join ICS LOBCO, working with 1st and 2nd line colleagues across International, including ICS Risk & Control Management, Market Compliance Officers (MCOs), Global Financial Crimes (GFCC), and other Subject Matter Expert (SME) teams.

The position will report to the Director ICS LOBCO LACC. Among the specific responsibilities, this role will include:

• Providing effective governance for the critical Strategic Compliance Plan (SCP), including defining SCP scope and tracking, assessing, and validating SCP progress in collaboration with business partners, MCOs and SMEs.
• Understanding key risks, assessing compliance risks and reviewing performance metrics, supporting the assessment of ICS compliance performance.
• Providing Compliance oversight and guidance for ICS owned multi-market OREs and Issues and ensure MCOs are engaged appropriately.
• Supporting the Business Unit Compliance Assessment (BUCA) process and partnering closely with the MCOs and SME teams to assess market and Business Unit impact.
• Identifying and assessing and monitoring risks and independent review and challenge of the first line of defense.
• Assessing and monitoring compliance with requirements and enterprise and policy standards.
• Fostering a strong risk culture and embedding risk considerations into decision-making.
• Monitoring the resolution of compliance risk-related issues identified across ICS.
• Supporting the Compliance Director in achieving the teams' goals and stepping into the lead role when absences occur.

Minimum Qualifications:

• 5+ years experience of working in a Compliance, Risk or Risk & Control environment
• Working knowledge of the card issuing or payments business
• Self-motivated, energetic team player with proven ability to
  • Understand legal and regulatory concepts and convert them into relevant, practical business requirements and compliance solutions,
  • Work effectively in a matrix organization and across international markets with all levels of management,
  • Manage and drive projects to completion, take on additional responsibilities, prioritize work in a constantly changing and deadline-driven environment and manage multiple tasks.
• Comfortable providing challenge and questioning status quo
• Understanding of global financial regulations with focus on Financial Crimes
• Strong influencing, communication, and relationship skills
• Detail-oriented and proactive, with strong prioritization skills in a dynamic environment
• High ethical standards and a commitment to integrity and accountability
• BA Degree and recognised Compliance, Legal or Risk qualification advantageous

We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:

• Competitive base salaries
• Bonus incentives
• Support for financial-well-being and retirement
• Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
• Generous paid parental leave policies (depending on your location)
• Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
• Free and confidential counseling support through our Healthy Minds program
• Career development and training opportunities

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.