Manager, Client Teams, UK

WPP; Manchester; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Pension plan

Dental insurance

Vision insurance

Paid time off

Employee discounts

Mental health days

Job summary

WPP Media is seeking a Manager, Client Teams in Manchester, United Kingdom. The role focuses on delivering day-to-day client leadership, strong billing accuracy, and strategy development in collaboration with AD/BD to improve client outcomes.

You will lead a junior team, drive performance across on and offline channels, and foster exceptional client relationships while upholding WPP Media’s core values and hybrid working model.

Qualifications

• Experience in a client services, media planning or investment role.
• Ability to analyse client sales and consumer data and understand dynamics of the client’s marketing environment.
• Strong communication with team members and directors.
• Willingness to learn proprietary and industry tools and processes.
• Deep understanding of media channels and the media planning process.
• Understanding of media effectiveness and how to deliver results.

Responsibilities

• Be accountable for the day to day running of client business, using high levels of initiative to execute strategies and ensure accuracy and punctuality of billing and other administrative tasks.
• Distill client briefs and work with the AD and BD to develop effective strategies.
• Demonstrate leadership, communication and organisation skills with a thorough media knowledge across on and offline channels.
• Oversee and contribute to the development of the junior team and manage day-to-day activities.
• Drive client performance and act as a true extension of their team.

Skills

Client services experience

Media planning or investment

Data analysis of client sales/consumer

Communication skills

Learn proprietary tools/processes

Knowledge of media channels

Understanding of media effectiveness

Job description

About WPP Media

WPP is the trusted growth partner for the world’s leading brands. With exceptional talent, trusted data and intelligence, and world-class partnerships – all united by ourpioneeringagentic marketing platform, WPP Open – we help clients navigate change, capture opportunity, and deliver transformational growth.

WPP Media is WPP’s AI-driven media operating unit, bringing together media, data, and partnerships to deliver creative personalisation at scale. Connected through WPP Open and powered by Open Intelligence, clients see exactly where, how, and why their media investment is working.

For more information, visit wppmedia.com.

3642 - Manager, Client Teams, UK - Manchester, United Kingdom

Role Summary and Impact

As a Manager in our Client Leadership team, you will:

• Be accountable for the day to day running of client business, using high levels of initiative to execute strategies and ensure accuracy and punctuality of billing and other administrative tasks
• Be able to take and distil client briefs, working with the AD and BD to then come up with effective strategies
• Have a combination of strong leadership, communication and organisation skills, as well as thorough media knowledge across both on and offline channels
• Oversee and contribute to the development of the junior team and overseeing this on a day to day basis is a key responsibility
• Be obsessed with driving client performance, becoming a true extension of their team

Skills and Experience

At WPP Media, we believe in the power of our culture and our people. It’s what elevates us to deliver exceptional experiences for both our clients and each other. In this role it will be critical to embrace WPP & WPP Media’s shared core values:

• Be Extraordinary by Leading Collectively to Inspire transformational Creativity.
• Create an Open environment by Balancing People and Client Experiences by Cultivating Trust.
• Lead Optimistically by Championing Growth and Development to Mobilise the Enterprise.

We would also be looking for the following:

• Experience in a client services, media planning or investment role
• An ability to analyse client sales and consumer data imaginatively and get to grips with dynamics of the clients marketing environment
• An enthusiasm and passion about what we do
• An ability to communicate verbally in an effective way with other members of the team, in particular other departments/creative agencies and Directors
• A willingness and keenness to learn and develop, becoming experts in our proprietary and industry tools, and processes
• A deep understanding of media channels and the media planning process
• An understanding of media effectiveness and how we can deliver results

Life at WPP Media & Benefits

Our passion for shaping the next era of media includes investing in our employees to help them do their best work, and we’re just as committed to employee growth as we are to responsible media investment. WPP Media employees can tap into the global WPP Media & WPP networks to pursue their passions, grow their networks, and learn at the cutting edge of marketing and advertising. We have a variety of employee resource groups and host frequent in-office events showcasing team wins, sharing thought leadership, and celebrating holidays and milestone events. Our benefits include competitive medical, group retirement plans, vision, and dental insurance, significant paid time off, preferential partner discounts, and employee mental health awareness days.

WPP Media is an equal opportunity employer and considers applicants for all positions without discrimination or regard to particular characteristics. We are committed to fostering a culture of respect in which everyone feels they belong and has the same opportunities to progress in their careers.

We believe the best work happens when we’re together, fostering creativity, collaboration, and connection. That’s why we’ve adopted a hybrid approach, with teams in the office around four days a week. If you require accommodations or flexibility, please discuss this with the hiring team during the interview process.

Please note this is a UK based role and requires individuals to have the right to work in this location

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