Manager, Client Solutions, Savings & Retirement

Pacific Life Re; London; On-site; GBP 70,000 - 100,000; Full time

Job summary

Pacific Life Re is seeking a Manager for Client Solutions, focusing on the UK Savings & Retirement sector. This role involves leading client relationships, delivering innovative solutions, and managing a team, all while ensuring alignment with strategic objectives in the UK Pension Risk Transfer market. The ideal candidate will be a qualified actuary with extensive experience in life insurance and strong analytical capabilities.

Benefits

Stakeholder Pension Scheme

Life Assurance

Subsidised Gym Membership

Private Medical Insurance

Season Ticket Loan

Eye Care

Employee Assistance Programme

Group Income Protection

Wellness Benefits

Qualifications

• Strong technical experience in life (re)insurance or pension brokerage.
• Understanding of the UK life insurance market, particularly pension risk transfer.
• Highly analytical with strong interpersonal skills.

Responsibilities

• Lead client relationships and strategic deal management.
• Active ownership of the quote process and proposal strategy.
• Support team development and management of Client Support Manager(s).

Skills

Analytical Skills

Interpersonal Skills

Organisational Skills

Education

Qualified Actuary

Relevant Post Qualified Experience

Job description

Job Title

Manager, Client Solutions, Savings & Retirement

Job Description

As Manager, Client Solutions for PL Re’s Savings & Retirement line of business in the UK you will lead client relationships across all UK counterparties, deliver new business volume through strategic deal management and seek out innovative solutions to complex problems across longevity and asset-intensive reinsurance structures.

The strategic importance of the UK market will provide significant visibility with the S&R Executive Committee and with wider senior global stakeholders.

The successful candidate will combine technical ability and creativity with strong interpersonal and communication skills as they take on a key role in the execution of ambitious objectives within the UK Pension Risk Transfer (PRT) market.

Key responsibilities

Client Management

• Building strong working relationships with key day-to-day contacts across clients, consultants, brokers/EBCs and banks, and demonstrating visibility personally and on behalf of PL Re.
• Fulfil basic functions of client management, including effective preparation and follow-up, effective chairing of meetings, collaboration with team members to ensure consistency of approach across markets.
• Maintain cultural alignment in approach to client management, acting as partners not suppliers, exercising pragmatism, being creative and solution driven in meeting client needs/objectives.
• Ensuring regular communication kept open with key contacts through regular catch-ups and multi-disciplinary meetings as necessary.

Quote Delivery & Structuring

• Active ownership of quote process from initial receipt and review through to delivery and follow-up focusing on internal stakeholder management throughout and managing of governance processes. Supporting AVP, Client Solutions in triaging of opportunities, setting quote strategy and proposal of commercial terms.
• Adopt and promote a solution mindset to commercial problems, co-ordinating the input from subject matter experts with in-depth knowledge of client needs to solve complex propositional challenges.
• Active involvement in Pricing sign-off process including input of wider market context and providing constructive challenge.
• Support AVP, Client Solutions in contractual structuring, treaty drafting and negotiation.

Strategy

• Key role in executing on strategy for asset-intensive and longevity only reinsurance in the UK Pension Risk Transfer market.
• Continually develop UK Client Networking strategy seeking to ensure key client stakeholders across all levels maintain strong connections with relevant individuals at PL Re.
• Support wider efforts within Line of Business to deliver on S&R workstreams as part of Pacific Life Enterprise strategic objectives over 2025-2030 timeframe (‘Strategy Next’)

Team Development

• Line management responsibility for Client Support Manager(s) responsible for development and wellbeing through managing workload, exposure to stretching tasks and building day-to-day responsibilities.

Qualifications & Experience

The successful candidate will:

• have strong and relevant technical experience in life (re)insurance, life consultancy or pension brokerage/EBC.
• be a qualified actuary with relevant post qualified experience.
• have a good understanding of the UK life insurance market and preferably knowledge of the pension risk transfer market (longevity only and asset-intensive) and UK pension schemes.
• be highly analytical, with strong interpersonal and organisational skills.

Working For Pacific Life Re

Every person in our global team is valued for the unique qualities they bring to our business and we seek to build their expertise and support their individual ambitions at every step. Of course, we take our work seriously and we know our team can operate under great pressure. We work hard and thrive on achievement, but we also know how to have fun and relax too. We regularly host a range of team building days to strengthen our team's connection with each other and reflect on their successes.

Providing employees with a healthy work-life balance is very important to our culture. We have a wide range of employee benefits and we host regular social activities and well being initiatives. We are also committed to supporting our employee's involvement in their communities, by actively fundraising, hosting charity events and overseeing volunteering opportunities.

Benefits (Only for Permanent and Fixed Term Employees)

• Stakeholder Pension Scheme

• Life Assurance

• Subsidised Gym Membership

• Private Medical Insurance

• Season Ticket Loan

• Eye Care

• Employee Assistance Programme

• Group Income Protection

• Wellness Benefits

As part of our commitment to diversity and inclusion, we will provide reasonable adjustments during the recruitment process to ensure equal access to applicants with disabilities. Please contact us about your needs so that we can discuss these with you to make sure that suitable adjustments are made, where possible.

Pacific Life Re Values

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