Manager, Client Leadership

Omnicom Media Group UK (OMG); City of Westminster; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A leading media agency seeks a Manager to oversee key client deliverables and collaborate across teams. The role involves performance analysis, project management, and effective client communication, focusing on enhancing activations for clients. The position supports a hybrid work model, with flexibility to foster professional growth.

Benefits

Flexible working hours

Supportive work environment

Professional growth opportunities

Qualifications

• Strong people skills to collaborate across various markets and levels.
• Inquisitive mindset with a passion for media, trends, and culture.
• Ability to visualize data for clear client-facing outputs.

Responsibilities

• Manage delivery of key client deliverables under media scope.
• Collaborate with colleagues across different workstreams.
• Analyze campaign performance and communicate improvement areas.

Skills

Client management

Performance analysis

Project management

Communication

Data visualization

Time management

Proficiency in Microsoft Excel

Understanding of digital media systems

Tools

GCM

Google Ads

Meta Ads

DV360

Job description

The manager role will report to Mercedes-Benz HQ clients but involves working closely with local agency teams to understand their executions, tactics, and strategies to find opportunities to apply best practices and enhance activations, ultimately driving business growth for Mercedes-Benz in key global markets. The Manager is responsible for final delivery of key performance and media deliverables to clients, e.g., monthly performance report, performance uplift initiatives across local markets. This includes management and guidance of junior team members to complete all tasks to final client output, as well as working across strategic projects with other colleagues per client requirements. While a media-focused role, the integrated nature of TeamX requires thinking beyond just paid media, including implications and learnings from other specialisms such as website, CRM, or content.

• Responsible for overall delivery of key client deliverables under media scope, including creation of outputs and management of tasks and projects across the team and with global or local teams as required.
• Integration - working closely and collaboratively with colleagues across other workstreams (e.g., content, data & analytics) to ensure media excellence across all relevant projects.
• Client management, including delivery of clear, accurate client outputs per project needs (PPT/meetings).
• Performance focus: analyzing campaign/activation performance executed by local market teams with clear communication of improvement areas, successes, and rationale.
• Key team member for queries (client or local TeamX) related to performance/data.
• Management of junior/other team members—e.g., processes, timings, data outputs.
• Answer local TeamX queries and requests—communicating best practices, regional projects, operational or strategic advice as needed.
• Operational management and processes across the team, e.g., proof of delivered work.
• Ability to visualize data and key messaging into easy-to-understand, client-facing outputs.
• Proficiency in Microsoft Office, particularly Excel, ensuring data accuracy.
• Experience with digital media systems, e.g., GCM, Google Ads, Meta Ads, DV360.
• Inquisitive mindset with a passion for media, trends, behavior, and culture.
• Project management skills to define and manage complex projects with multiple stakeholders and deadlines.
• Excellent people skills to work with individuals from various markets, levels of seniority, and specialisms, fostering collaboration.
• Strong time management to juggle tasks and teams across different time zones.

At OMD EMEA, we aim to deliver 'better decisions, faster' for our clients, partners, and over 6,000 colleagues across the region every day. Our business creates experiences for consumers with increasing choices and decreasing attention spans. Empathy is key—understanding the consumer's perspective, client needs, and our talent's aspirations.

Learn Fast, Act Fast. To navigate the 'new normal', learning from and acting upon data signals quickly is crucial. Visit Why OMD? to learn more about our Act Fast Framework. Our working pattern includes a hybrid model—three days in the London office and two remote days. We support flexible working hours, typically 9:30-17:30, with core hours from 10:30-16:30, allowing flexibility to start and finish earlier or later. We encourage open conversations to support individual needs, aiming to create a supportive environment for professional and personal growth.