Manager - Business Outsourcing Services

SW Group; Cambridge; Hybrid; GBP 40,000 - 65,000; Full time

Job summary

A leading company in outsourcing services is seeking a Manager to oversee a portfolio of clients in Cambridge. This role involves supervising staff, supporting business development efforts, and enhancing operational efficiency. Successful candidates will have an ACA/ACCA qualification or equivalent along with strong client service skills and a results-driven approach.

Benefits

Private medical insurance

Life assurance

Pension contribution

Generous holiday package

Option to purchase additional holiday

Shared parental leave

Cycle to work scheme

Season ticket loan

Eye care support

Qualifications

• Strong academic background required.
• Experience with entrepreneurial, scaling businesses desired.

Responsibilities

• Oversee and manage a personal portfolio of clients.
• Supervise and support staff in assigned portfolio.
• Collaborate with departments for seamless operations.

Skills

Client service

Communication

Mentoring

Results-driven

Education

ACA/ACCA qualification or equivalent

Tools

Computerised accounting software

Xero

Silverfin

Job description

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Manager - Business Outsourcing Services, Cambridge

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Client:

SW Group

Location:

Cambridge, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

6b5f729cfc57

Job Views:

7

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

This role involves managing a portfolio of clients within our Business Outsourcing Services team in Cambridge. Responsibilities include supervising staff, acting as a line manager, collaborating across departments, supporting business development, and monitoring key performance metrics.

Responsibilities:

• Oversee and manage a personal portfolio of clients
• Supervise and support staff working within assigned portfolio
• Act as a Line Manager, providing training and guidance to junior staff
• Collaborate with other departments to ensure seamless operations
• Assist in business development, including drafting proposal documents
• Monitor key performance metrics and manage billing/WIP effectively

Qualifications:

• ACA/ACCA qualification or equivalent, with a strong academic background
• Proficiency in computerised accounting software
• Strong client service skills with excellent communication abilities
• Results-driven approach to delivering high-quality work within deadlines
• Knowledge of evolving accounting standards and regulations
• Ability to mentor, motivate, and train junior team members

Desired Experience:

• Experience working with entrepreneurial, scaling businesses
• Experience using Xero and/or Silverfin software
• Interest in leveraging technology for efficiency improvements
• Experience working across service lines (business tax, personal tax)
• Ability to collaborate effectively with remote teams and colleagues in different locations

Additional Benefits:

• Competitive salary
• Private medical insurance
• Life assurance
• Pension contribution
• Hybrid working model (role dependent)
• Generous holiday package
• Option to purchase additional holiday
• Shared parental leave
• Fully funded training towards professional qualifications
• Cycle to work scheme
• Season ticket loan
• Eye care support

We value diversity and are committed to an inclusive workplace. We offer reasonable adjustments during the application process. Please inform your Recruiter of any needs.