Manager, Automations, Retail Business Services

Amazon; London; On-site; GBP 50,000 - 90,000; Full time

Job summary

Join a forward-thinking company as a Manager in Automations within Retail Business Services. This role is pivotal in enhancing Amazon's online catalog and improving customer experiences. You will tackle complex problems and drive automation projects while collaborating with various teams. The ideal candidate is detail-oriented, flexible, and thrives in a fast-paced environment. If you're passionate about process optimization and have a knack for managing projects, this exciting opportunity is perfect for you. Be part of a diverse and inclusive culture that empowers you to achieve the best results for customers.

Qualifications

• 2+ years of team management experience required.
• Experience in process optimization and systems thinking is essential.

Responsibilities

• Drive improvements and implement solutions for customer and cost savings.
• Manage and execute projects from start to finish, including data analysis.

Skills

Team Management

Process Optimization

Data Analysis

Customer Centricity

Communication Skills

Education

Bachelor's Degree

Tools

AWS Services (EC2, Lambda, DynamoDB, StepFunctions, S3)

Job description

Manager, Automations, Retail Business Services

About Amazon.com:
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon.com continues to grow and evolve as a world-class e-commerce platform. Amazon's evolution from Web site to e-commerce partner to development platform is driven by the spirit of innovation that is part of the company's DNA. The world's brightest technology minds come to Amazon.com to research and develop technology that improves the lives of shoppers and sellers around the world.

About Team:
The RBS team is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team’s primary role is to create and enhance retail selection on the worldwide Amazon online catalog. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.

Overview of the role:
A candidate will be a self-starter who is passionate about discovering and solving complicated problems, learning complex systems, working with numbers, and organizing and communicating data and reports. You will be detail-oriented and organized, capable of handling multiple projects at once, and capable of dealing with ambiguity and rapidly changing priorities. You will have expertise in process optimizations and systems thinking and will be required to engage directly with multiple internal teams to drive business projects/automation for the RBS team. Candidates must be successful both as individual contributors and in a team environment, and must be customer-centric. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and comfortable working in a deadline-driven work environment.

Responsibilities Include:

Works across team(s) and Ops organization at country, regional and/or cross regional level to drive improvements and enable implementation of solutions for customer, cost savings in process workflow, systems configuration and performance metrics.

BASIC QUALIFICATIONS

• 2+ years of team management experience
• Knowledge of engineering practices and patterns for the automation development life cycle, including coding standards, code reviews, source control management
• Experience partnering with product or program management teams
• Manage and execute entire projects or components of large projects from start to finish including project management, data gathering and manipulation, and communication of insights and recommendations.

PREFERRED QUALIFICATIONS

• Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
• Knowledge of building production applications using AWS Services (such as EC2, Lambda, DynamoDB, StepFunctions, S3 etc.).
• 3+ years of engineering experience

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Posted: February 6, 2025 (Updated about 6 hours ago)

Posted: March 12, 2025 (Updated about 15 hours ago)

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.