Manager and Counsel - Credit & Consumer Law

TN United Kingdom; London; Hybrid; GBP 60,000 - 100,000; Full time

Job summary

An established industry player is seeking an ambitious lawyer with expertise in retail financial services and consumer protection law. This hybrid role involves ensuring compliance for American Express's proprietary consumer card issuing business in the UK, while providing legal support on various projects. You will work closely with the Compliance Department and manage outside counsel, all within a supportive environment that values your contributions. Join a diverse team where your skills will help shape the future of consumer finance.

Benefits

Comprehensive medical benefits

Flexible working arrangements

Generous parental leave policies

Access to wellness centers

Financial well-being support

Qualifications

• Proven experience in retail financial services and consumer protection law.
• Strong analytical skills and ability to work under tight deadlines.

Responsibilities

• Ensure compliance with legal and regulatory requirements for consumer card issuing.
• Provide legal support for various services and monitor legislative developments.

Skills

Retail financial services law

Consumer protection law

Consumer credit law

Payment services law

Analytical skills

Effective communication

Education

Admitted to practice law in the UK

Job description

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Manager and Counsel - Credit & Consumer Law, London

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Client:

AMEX

Location:

London, United Kingdom

Job Category:

Finance

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EU work permit required:

Yes

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Job Reference:

16b75f52529f

Job Views:

3

Posted:

05.05.2025

Expiry Date:

19.06.2025

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Job Description:

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities, and each other. Here, you'll learn and grow as we help you create a career journey that's unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you'll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company's success. Together, we'll win as a team, striving to uphold our powerful backing promise to provide the world's best customer experience every day. And we'll do it with the utmost integrity, and in an environment where everyone is seen, heard, and feels like they belong.

Join Team Amex and let's lead the way together.

How will you make an impact in this role?

We currently have a requirement for an ambitious lawyer who has proven experience in retail financial services, consumer protection, consumer credit, or payment services law to provide legal support for all American Express proprietary consumer card issuing business units in the UK. Additionally, this position will support various Regional/EMEA projects or EMEA aspects of global projects.

This is a hybrid working position (3 days a week in our vibrant London HQ) and reports to a Director in the UK.

In this varied and highly interesting role, you will also be responsible for:

• Ensuring the UK American Express proprietary consumer card issuing business, and other supported business lines, understand and comply with legal and regulatory requirements, advising on consumer law including the Consumer Duty, FCA Handbook (particularly CONC and DISP), the Consumer Credit Act, Payment Services Regulations, and the Consumer Rights Act.
• Providing legal support for International Currency Cards, Insurance, Travel, and other services, products, and benefits of American Express.
• Monitoring relevant legislative developments at domestic and international levels (UK legislation and EU Directives and Regulations) and analyzing their impacts, advising on their application to the business, especially relating to consumer credit, protection, payment services, and travel law.
• Working closely with the Compliance Department.
• Managing outside counsel and legal expenses.

Minimum Qualifications

• Working knowledge of applicable UK and EU law relating to retail financial services, consumer credit, consumer protection, and/or payment services.
• Admitted to practice law in the UK or an equivalent jurisdiction.
• Strong analytical skills and ability to work under tight deadlines.
• Proven relationship skills with a commercial, business-oriented approach, capable of taking charge and executing tasks.
• Effective communication skills, both oral and written, with clients, senior management, and external parties.
• Ability to work seamlessly in a matrix structure and willingness to expand responsibilities.
• Excellent technical and business skills, including contract drafting and budget management.
• Ability to work independently and as part of a team.

We support our colleagues and their loved ones with benefits that promote holistic well-being, including financial, physical, and mental health programs. Benefits include:

• Financial well-being and retirement support
• Comprehensive medical, dental, vision, life insurance, and disability benefits (location-dependent)
• Flexible working arrangements (hybrid, onsite, virtual)
• Generous parental leave policies (location-dependent)
• Access to wellness centers, counseling, and development programs

Offer of employment is contingent upon successful background verification, in accordance with applicable laws.