Manager, Analytics

OpenTable; London; Hybrid; GBP 60,000 - 85,000; Full time

Job summary

A leading company in the hospitality technology sector is seeking a Manager in Global Strategy, Operations, and Analytics. This role focuses on enhancing marketing strategies through data analysis while collaborating with various departments including marketing and sales. Ideal candidates will possess strong analytical skills, project management experience, and a background in marketing analytics. Embrace a culture that values communication and collaboration while making a significant impact on the organization.

Benefits

Company-paid therapy sessions

Pension plan contributions

Paid parental leave

Free lunch 2 days per week

Access to on-demand e-learnings

Discounted gym membership

Flexible work from home options

Social events and Thursday happy hours

Qualifications

• 3-5+ years of experience in analytics or marketing analytics.
• Strong SQL skills and ETL process development.
• Experience with user-facing analytics platforms like Tableau.

Responsibilities

• Own marketing data flows and SEM/SEO reporting.
• Support and evaluate marketing campaigns through advanced analytics.
• Prepare and present data analyses for senior leadership.

Skills

Analytical mindset

Project management

Communication

Data analysis

Problem solving

Education

Degree in relevant field

Tools

Google Analytics

Tableau

SQL

Snowflake

Job description

With millions of diners, 60,000 restaurant partners and 25+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a passion for helping restaurants thrive. Our world-class technology empowers restaurants to focus on what matters most – their team, their guests, and their bottom line – while enabling diners to discover and book the perfect restaurant for every occasion.

Every employee at OpenTable has a tangible impact on what we do and how we do it. You’ll also be part of a global team that includes our sister brand, KAYAK and its portfolio of global metasearch brands. Hospitality is all about taking care of others, and it defines our culture.

Reporting to the Senior Manager, Global Strategy, Operations, and Analytics, this position will be focused on international marketing analytics. Candidates for this role must have experience in defining marketing strategies, building data flows, defining new metrics, owning marketing reporting and manipulating large sets of data to discover trends and make recommendations on marketing strategies. The role will work cross-functionally with multiple departments including executive leadership, marketing, engineering, and finance to support the design, implementation and continued optimization of multiple business needs.

The Manager level position is expected to have a strong understanding of the OpenTable Marketing and Sales and Services organization and ability to learn quickly. This position will have to be a strong communicator, have excellent project management skills, an analytical mindset and comfortable delivering results in ambiguity. Experience with marketing analytics, finance or any other analytics background preferred.

In this role, you will:

• Collaborate with marketing and sales and services leads to align on marketing strategies
• Own marketing data flows and SEM/SEO reporting
• Support and evaluate marketing campaigns through advanced analytics
• Evaluate and outline new marketing initiatives and opportunities through data
• Prepare and present data analyses for audiences ranging from field sales members to senior leadership
• Collect feedback and handle flow of inbound ad hoc requests from the Marketing team
• Improve marketing data flow and metric definition

Please apply if:

• 3-5+ years of experience in analytics or marketing analytics, and at least 2 years of experience leading Analytics efforts within an organization.
• People management experience is a plus but not necessary
• Experience with Google Platforms: Google Analytics, Google Ads, Google Search
• Experience with Snowflake or any other relational database
• Strong SQL skills + Experience with design and development of ETL processes
• Experience with user-facing analytics platforms: Tableau, Superset, Microstrategy
• Advanced Excel skills required, including proficiency with pivot tables and VLOOKUP; equivalent Google Sheets experience preferred
• Operational experience in measuring and improving efficiency, utilization, scale initiatives, etc
• High energy and contagious enthusiasm; willing to take on tough projects
• Strong verbal and written communication skills including detailing business processes, use cases, and business requirements
• Excellent analytical and reporting capabilities, problem solving, negotiation, task and project coordination, and organization skills

Work from (almost) anywhere for up to 20 days per year

Focus on mental health and well-being:

Company-paid therapy sessions through SpringHealth

Company-paid subscription to HeadSpace

Company-wide week off a year - the whole team fully recharges (and returns without a pile-up of work!)

Paid parental leave

Generous paid vacation + time off for your birthday

Focus on your career growth:

Access to thousands of on-demand e-learnings

Travel Discounts

Employee Resource Groups

Income protection and life assurance

Employee Assistance Program - including 24/7 GP & free legal advice

Pension plan contributions

Discounted gym membership

Bike2Work

Season ticket loan

Social events & Thursday happy hours

Free lunch 2 days per week

Inclusion

We’re committed to creating a workplace where everyone feels they belong and can thrive. We know the best ideas come when we bring different voices to the table, so we're building a team as dynamic as the diners and restaurants we serve—and fostering a culture where everyone feels welcome to be themselves.

If you need accommodations during the application or interview process, or on the job, we’re here to support you. Please reach out to your recruiter to request any accommodations.

#LI-BB1

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KAYAK Software Corporation, OpenTable, Inc., their respective subsidiaries and Momondo A/S (together, ‘KAYAK and OpenTable”, “our/we/us”, or “Company”) will process your personal data in accordance with applicable data protection laws for the purposes described in our privacy notice (KAYAK (Germany) /OpenTable (Germany) andKAYAK (All Other Locations) /OpenTable (All Other Locations) ). As part of the application process KAYAK and/or OpenTable may share your personal data across our group of companies, subject to our privacy notice and applicable laws. In order to consider you for new positions, KAYAK and/or OpenTable may keep your personal data for 6 months (within the EU) and 2 years (in all other regions), unless otherwise required by applicable law.

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