Manager (All Levels) - Maidenhead, Berkshire

TN United Kingdom; Maidenhead; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to lead operations at a thriving restaurant. The ideal candidate will oversee all aspects of the restaurant, ensuring exceptional guest service and maintaining high standards of quality and safety. This role involves training and developing a motivated team, managing inventory, and driving profitability through effective cost control and marketing initiatives. If you are passionate about the food industry and have a proven track record in restaurant management, this is an exciting opportunity to make a significant impact in a vibrant environment.

Qualifications

• Proven experience in managing restaurant operations and customer service.
• Strong leadership and communication skills are essential.

Responsibilities

• Oversee restaurant operations and ensure guest satisfaction.
• Train and develop team members while managing shifts effectively.

Skills

Customer Service Management

Leadership Skills

Food Knowledge

Communication Skills

Teamwork

Education

Experience as a Restaurant Manager

Proficiency in English

Tools

Restaurant Management Software

Job description

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Job Reference:

2a935292987d

Job Views:

11

Posted:

28.04.2025

Expiry Date:

12.06.2025

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Job Description:

Duties and responsibilities

Leads Operations Excellence:

• Oversees and manages all areas of German Doner Kebab Restaurant
• Ensures guest service exceeds company standards and strong guest satisfaction is maintained
• Responds efficiently to guest complaints and takes appropriate action to solve the problem
• Enforces and ensures the best quality of products possible is served
• Organise and supervise shifts to ensure both team and guest satisfaction
• Trains and develops team through strong, well organised training and ongoing operational feedback
• Appraises teams’ performance and provides formal feedback to keep them upbeat and productive
• Estimate consumption, forecast requirements and maintain stock inventory to ensure product availability andminimum product wastage
• Monitors and ensures compliance with food safety and health & safety rules and regulations
• Control costs and minimises waste to ensure maximum profitability of the restaurant
• Successfully promote and publicize the GDK brand
• Nurture a positive working environment and leads by example
• Monitor all restaurant operations and initiate corrective actions
• To be duty manager on rotation basis (role shared with supervisors)
• Lead all financial areas including sales growth, cost management, and profit growth
• Takes responsibility for the business performance of the Restaurant
• Analysing and planning restaurant sales levels and profitability
• Organising marketing activities, such as promotional events and discount schemes
• Preparing reports at the end of the shift / week, including team control, food control and sales
• Creating and executing plans for sales, restaurant profit and staff development
• Setting budgets and / or agreeing them with the franchisee
• Coordinating the entire operation of the restaurant during scheduled shifts
• Managing team welfare and providing them with regular feedback
• Ensuring that all employees adhere to the company uniform standards
• Meeting and greeting guest and organising table reservations
• Organising and supervising the shifts of kitchen, dining and counter team
• Maintaining high standards of quality control, hygiene, and health and safety
• Checking stock levels and ordering supplies and ordering correct amount of supplies
• Preparing cash drawers and providing petty cash as required
• Helping in any area of the restaurant when circumstances dictate
• To take a proactive role in encouraging teamwork, cooperation, harmony, productivity and a positive attitudewithin the working environment
• At the end of each shift complete all necessary daily reports
• Attend any training or meetings as and when required by German Doner Kebab or the Franchisee
• To perform any other duties as designated by Operations Manager due to business demands
• To take responsibility for and ensure the security of a German Doner Kebab Restaurant
• Working with supervisors to coordinate all aspects of stock deliveries. Keep accurate records
• To regularly collaborate with GDK and the Franchisee to ensure the monthly accounts are accurate and the receipt and administration of all deliveries are up to date
• To administer and maintain the German Doner Kebab PMC system
• To monitor the stock storage areas, ensuring they are secure, neat and clean at all times
• To collaborate with the supervisors to ensure tight stock control and budgeted margins are achieved
• To monitor with daily ordering so as to ensure that stock levels are maintained and orders are placed in a timelymanner
• To meet and greet all customers where possible and role model exceptional customer care
• To monitor the training of restaurant staff including holding annual performance reviews
• To lead and comply with maintaining high standards of food quality
• To support the supervisors and colleagues at peak times and to undertake any operational duty which might be reasonably required, to ensure guest expectations are met
• Ensure GDK team are always well groomed and smart ready for work
• At all times promote and follow legal responsibilities and requirements associated with the business
• Maintain a local authority food safety certificate i.e. scores on the doors 5 stars. Check all areas of the restaurant to ensure compliance with the EHO and fire safety officers
• Have a good working knowledge of all equipment and efficiently takes care of preventative maintenance.

Business Relationships within the restaurant

• Team members and Supervisors
• Store Management Team
• GDK personnel
• Store Franchisee

Qualifications

A qualified candidate for the position of a Restaurant Manager should have outstanding interactive and communication skills

and also possess the enthusiasm to work with colleague and staff as a team player. In addition to these, the following

qualities, skills, knowledge, and abilities are most sought:

• Proven working experience as a Restaurant Manager
• Demonstrated experience in customer service management
• Extensive food knowledge
• Proficiency in English
• Computer literacy and familiarity with restaurant management software
• Strong leadership, motivational and people skills