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Job Title: Manager (All Levels) - Aylesbury, Buckinghamshire
Location: Aylesbury, United Kingdom
Job Category: Other
EU work permit required: Yes
Job Reference: 9722d7a5402d
Job Views: 7
Posted: 26.04.2025
Expiry Date: 10.06.2025
Job Description
Duties and Responsibilities
- Lead Operations Excellence by overseeing all areas of the German Doner Kebab Restaurant.
- Ensure guest service exceeds company standards and maintain high guest satisfaction.
- Respond effectively to guest complaints and resolve issues promptly.
- Maintain the highest quality of products served.
- Organize and supervise shifts to ensure team and guest satisfaction.
- Train and develop staff through organized training and ongoing feedback.
- Evaluate team performance and provide formal feedback.
- Manage stock levels, forecast requirements, and minimize waste.
- Ensure compliance with food safety and health & safety regulations.
- Control costs and maximize profitability.
- Promote and publicize the GDK brand.
- Foster a positive working environment and lead by example.
- Monitor operations and implement corrective actions when needed.
- Serve as duty manager on a rotational basis.
- Oversee financial areas including sales, costs, and profit growth.
- Analyze sales and profitability, organize marketing activities, and prepare reports.
- Develop plans for sales, profit, and staff development.
- Manage budgets and coordinate restaurant operations during shifts.
- Manage team welfare and adherence to standards.
- Ensure high standards of quality control, hygiene, and safety.
- Oversee stock management and supplies ordering.
- Handle cash and petty cash responsibly.
- Support restaurant operations during busy times and perform other duties as required.
- Encourage teamwork, cooperation, and a positive attitude.
- Complete daily reports and attend training sessions.
- Ensure restaurant security and proper stock control.
- Collaborate with franchisees and maintain accurate records.
- Maintain high standards of food quality and customer service.
Business Relationships
- Team members and Supervisors
- Store Management Team
- GDK personnel
- Store Franchisee
Qualifications
The ideal candidate should have excellent communication skills and a team-oriented attitude. Essential qualifications include:
- Proven experience as a Restaurant Manager
- Strong customer service management skills
- Extensive food knowledge
- Proficiency in English
- Familiarity with restaurant management software
- Strong leadership and motivational skills