Manager

Holroyd Howe; Hertford; On-site; GBP 37,000; Full time

Job summary

A leading contract caterer seeks a Manager to oversee culinary operations at Haileybury School. The role involves managing large-scale events, ensuring high standards of service and compliance, and leading a team dedicated to providing outstanding dining experiences for students. Ideal candidates will combine hospitality expertise with strong interpersonal skills and a passion for food.

Benefits

28 days holiday

3 volunteering days

3 days grandparent leave

24 weeks enhanced maternity leave

Bespoke training and development opportunities

Pension and life insurance

Discounts on Perkbox app

Wellbeing hub

Employee assistance programme

Free meals whilst at work

Career development opportunities

HIT Apprenticeships for all levels

Qualifications

• Strong background in managing large-scale events and banquets.
• Excellent product knowledge in food and beverage.
• Good presentation and customer care skills.

Responsibilities

• Collaborate with culinary team to deliver outstanding service.
• Organise daily operations and manage Dining Hall.
• Ensure compliance with food safety and operational guidelines.

Skills

Communication

Organisational skills

Problem-solving

Presentation skills

Time management

Customer care

Education

Background in large scale hospitality events

Experience in F&B operations

Job description

Company Description

Manager – Full-Time | Haileybury

Location: Haileybury School, Hailey Lane, Hertford

Rate of pay: £37,000 per annum

Hours: 40 hours per week (5 over 7 days)

Weeks: 52 weeks

Benefits:

• 28 days holiday
• 3 volunteering days
• 3 days grandparent leave
• 24 week’s enhanced maternity leave
• Bespoke training and development opportunities
• Pension and life insurance
• Discounts available on our Perkbox app; high street shops, holidays & cinema
• Wellbeing hub
• Access to employee assistance programme
• Free meals whilst at work
• Career development opportunities
• HIT Apprenticeships for all experience levels
  
  

Job Description

As a Manager you will collaborate with our culinary team to craft flavourful dishes that nourish both body and mind and deliver an outstanding service to the guest.

As well as having an excellent presentation, organisational and communication skills, you will be able to demonstrate a real passion for food & service and possess bags of enthusiasm.

Key Responsibilities

• To work with the General Manager to organise and deliver a successful operation of our events and daily culinary offer.
• Responsible for setting up and running the events
• Responsible for managing the Dining Hall with the team
• Ensure all events run as per the schedules laid out
• Act as an allergy champion
• Build positive working relationships & communication methods with key departments
• To brief the team daily on all aspects of the business and to oversee the running of all assigned areas
• To meet clients and ensure their customer journey is flawless with meeting them on arrival making sure that the event is as they require. Also ensuring that any changes/amendments on the day are communicated on to the relevant people where necessary.
• To assist in the development of the operations waiting team, making sure that they adhere to standards set out
• To ensure that all legislative and Government guidelines are adhered to, including (but not exclusively) The Food Safety Act, Health and Safety at Work Act, the COSHH regulations, GDPR, Safeguarding etc. within the areas of responsibility.
  
  

Qualifications

• A strong background in large scale hospitality events, banquets and sit down dinners
• Excellent product knowledge (food/beverage)
• Experience in F&B operations/High Street Restaurants
• A positive demeanour and attitude to solve problems
• Leads by example by acting professionally at all times
• Excellent communication skills
• Takes the initiative
• Good time management
• Supportive / Team player
• Good presentation skills
• Excellent customer care skills
  
  

Additional Information

Holroyd Howe is one of the UK’s leading contract caterers, providing fresh innovative food services solely to independent schools and colleges. We are a team of experienced professionals who tailor our catering service provision specifically to suit children of all ages in order to meet the bespoke requirements of each school.

To provide our teams with the right skills to succeed in their jobs, we invest in their training and development. Our exceptional teams of seasoned specialists customise our catering services to fit children of all ages and satisfy the unique needs of our clients.

We pride ourselves on:

Sustainability

Sustainability is at the heart of our thinking; always mindful of the ethics of our sourcing and how we prepare our meals.

Nutrition

We take nutrition seriously and understand the impact a healthy diet has on the fundamental years of development. Meals are always freshly prepared from scratch and packed with nutritious ingredients.

Food Innovation

We offer a wide portfolio of training opportunities and experiences, which attracts chefs who are passionate about culinary excellence and menu innovation to our team.

From tasting tables, theme days and food theatre, to chef demonstrations and supplier showcases, we create engaging and fun dining experiences for our students. We work together to make mealtimes exploratory, quirky, and fun for our pupils, helping them build strong and healthy relationships with food.

Holroyd Howe is an equal opportunities employer. We are committed to safeguarding and promoting the welfare of children and young people and expect all employees to share this commitment. All roles within Holroyd Howe involve regulated activity. It is a criminal offence for individuals barred from working with children to apply for such roles. An Enhanced Disclosure and Barring Service (DBS) check, including a Barred List check will be required for all successful applicants. Shortlisted applicants will be asked to provide information about relevant criminal offences and will be subject to an online search of publicly available information. This search helps identify any issues that may affect suitability to work with children.

This appointment is offered on the return of satisfactory professional references.

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