Management Opportunities - London

Naylor's Equestrian Llp; Greater London; On-site; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Incremental Holiday Allowance

Staff Discount

Discounted Gym membership

Access to Apprenticeships

Job summary

Naylor's Equestrian Llp in Greater London is seeking a retail management professional to lead store operations. You will guide teams to meet sales targets, maintain high operational standards, and create an outstanding customer experience.

Ideal candidates should have strong leadership skills, previous retail management experience, and a customer-centric mindset. The role offers opportunities for personal development and various staff discounts.

Qualifications

• Previous experience in a retail management or supervisory position.
• Strong leadership skills with the ability to motivate colleagues.
• Confidence in analysing KPIs and sales data.

Responsibilities

• Support store leadership with day-to-day operations to achieve sales targets.
• Lead and guide colleagues on the shop floor.
• Maintain high presentation and operational standards.

Skills

Leadership skills

Sales performance analysis

Customer service

Communication skills

Job description

Role Overview

Our management opportunities place you at the centre of the store’s success. You’ll lead from the front — motivating teams, influencing performance, and supporting store operations to deliver strong commercial results.

You will inspire colleagues to excel, uphold high operational and visual standards, and contribute to ambitious sales targets and an outstanding customer experience.

These roles require confident leadership, strong commercial awareness, and the ability to elevate your team so the store thrives together.

We are proud to be an equal opportunity employer, committed to creating a workplace where every colleague is valued, respected, and empowered. We celebrate the diversity of our teams and strive to ensure that all colleagues regardless of background, identity, or lived experience can thrive and contribute meaningfully.

Key Responsibilities

• Support store leadership with day‑to‑day operations to achieve sales targets and key KPIs.
• Lead and guide colleagues on the shop floor, allocating tasks, supporting service delivery, and upholding JD standards.
• Assist with coaching and development, providing real‑time feedback and reinforcing expectations set by store management.
• Maintain high presentation and operational standards, including product availability, pricing accuracy, visual displays, and store safety.
• Deliver key operational duties such as cash handling support, till checks, delivery processing, stock audits, and opening/closing routines — escalating issues as appropriate.

Skills & Experience Required

• Previous experience in a retail management or supervisory position, demonstrating readiness for a leadership role.
• Strong leadership skills with the ability to guide, motivate, and develop colleagues.
• Confidence in analysing KPIs and sales data to support commercial decision‑making and shift planning.
• Excellent communication and interpersonal skills, ensuring professional interactions with customers and colleagues.
• Proven success driving sales performance and contributing to KPI achievement within a retail environment.

Desirable Attributes

• Passion for retail, sport, fashion, and representing the JD brand.
• Proactive, solutions‑driven leadership approach.
• Hands‑on attitude with a commitment to leading by example.
• Resilient, adaptable, and able to remain composed under pressure.
• Customer‑centric mindset with a strong focus on delivering the premium JD experience.

What We Offer

• Incremental Holiday Allowance
• Staff Discount on qualifying purchases across Group retail stores and online
• Exclusive Colleague Bike Discount scheme
• Discounted Gym membership
• Personal development opportunities to learn and develop at work
• Access to Apprenticeships and accredited qualifications