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Management Information Systems MIS Manager

Personnel Selection

Greater London

On-site

GBP 35,000 - 50,000

Full time

22 days ago

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Job summary

A leading charity within the education sector seeks an MIS Manager to oversee management and compliance of the Management Information Services. The role involves data management, reporting, and team leadership, with a focus on enhancing technology use and streamlining processes. This position offers a professional environment with opportunities for growth, a competitive salary, and benefits including hybrid working options, 23 days holiday, and a contributory pension.

Benefits

23 days holiday plus bank holidays
Onsite free parking
Contributory pension

Qualifications

  • Experience managing data quality and compliance within an MIS.
  • Proficient in database systems and learner data management.
  • Experience with LMS, VLE, and reporting tools.

Responsibilities

  • Oversee management and maintenance of the MIS.
  • Ensure data quality, accuracy, and compliance.
  • Manage the administration team and deliver training.

Skills

Data management
GDPR compliance
Data analysis
Process improvement
Team management

Education

Proven experience managing MIS in an education or training setting
Strong knowledge of database systems (e.g. SQL Server)

Tools

Learner Management Systems (LMS)
Virtual Learning Environments (VLEs)
Microsoft Excel
Power BI
Tableau
UNIT-e
Moodle
ProAchieve
Crystal Reports
Visio
Lucidchart

Job description

We have a newly created role available for an MIS (Management Information Services) Manager to join our team based in Frimley working Mon to Fri 9am to 5pm with some hybrid working available.

The MIS Manager is responsible for overseeing the management and maintenance of the MIS within the business, leading on data quality and accuracy, and ensuring adherence to privacy regulations (GDPR). You will be responsible for streamlining the processes and procedures within the organisation and maximising the use of technology under the guidance of the Head of IT. You will also oversee the day to day operation and three staff within our administration team.

We are a UK wide charitable organisation within the education and learning sector offering a range of training courses and we can offer you a professional and welcoming team environment from our Head office.

The role could suit candidates who are currently working in a similar role and seeking a new challenge, or you could be looking to find a better work/life balance and work closer to home for a charitable status company or alternatively, you might be looking for the next step up in your career to secure a promotion. Any experience within education, training, learning, charity or voluntary sectors would be of interest but is not essential.

The main duties of the role will be:-

Data Management & Compliance

  • Ensure data quality, accuracy and consistency across MIS platforms.
  • Manage timely ILR submissions and compliance with ESFA and awarding body requirements.
  • Maintain strong GDPR/data protection practices and data governance standards.

Reporting & Insight
  • Develop and deliver regular performance and operational reports for leadership.
  • Support teams with data analysis, dashboards, and insight to inform planning and delivery.
  • Identify trends and gaps in learner data to support quality improvement and funding returns.

Systems & Process Improvement
  • Lead on configuration and development of MIS/LMS systems to support the learner journey.
  • Streamline data processes to reduce duplication and support a paperless environment.
  • Work with IT and data teams on system upgrades, integrations, and issue resolution.

Team Management & Support
  • Line manage three Administrators and ensure efficient learner data administration.
  • Deliver training and guidance to staff on MIS use and best practices.
  • Work closely with Curriculum, Business Development, and Quality teams.
  • Develop and analyse MIS data quality reports to improve accuracy of data and timely reporting

To be successful as our new MIS Manager you should have the below skills and experience:-

Essential
  • Proven experience managing MIS ideally in an education or training setting.
  • Strong knowledge of database systems (e.g. SQL Server) and learner data management.

Experience with:
  • Learner Management Systems (LMS)
  • Virtual Learning Environments (VLEs)
  • ILR returns and ESFA funding rules
  • EDI registration and certification processes

Proficiency in data tools such as:
  • Microsoft Excel

Power BI or Tableau
  • Ability to create and interpret flowcharts for process documentation.
  • Familiarity with GDPR and data protection standards.
  • Proven experience in system upgrades, integration, and project delivery.

Desirable

Experience with any of the following platforms/tools:

UNIT-e; Moodle; ProAchieve; Crystal Reports; TeleForm; Visio or Lucidchart (for process mapping)
  • Knowledge or experience of the education, charity, or voluntary sectors.
  • Experience in office administration environments.

In return, we can offer the opportunity to secure a rarely available MIS Manager role based locally working for a well established, professional and friendly team orientated business.

Working Mon to Fri 9am to 5pm, with some hybrid options, with 23 days holiday plus bank hols, onsite free parking and contributory pension.

Please submit your CV asap for immediate consideration.
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