Management Consultant - Service Designer

JR United Kingdom; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading consultancy in the business technology sector seeks a talented Service Designer to join their dynamic team. In this role, you will lead end-to-end design processes to create user-centered solutions that drive transformation. Required qualifications include experience in service design and the public sector. The position offers an opportunity to make a meaningful impact by redefining service delivery. Based in major UK cities including London and Manchester.

Qualifications

• Experience working in the public sector.
• Proven experience in service design or related roles.
• Ability to manage multiple projects effectively.

Responsibilities

• Lead the design and delivery of service design solutions.
• Utilize human-centered design methodologies.
• Collaborate with stakeholders to ensure effective solutions.
• Conduct user research and usability testing.
• Bring innovative ideas to enhance service design.

Skills

Service design methodologies

User research

Prototyping tools

Communication skills

Agile methodologies

Job description

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Client:

Tarka Talent

Location:

England, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

1

Posted:

22.08.2025

Expiry Date:

06.10.2025

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Job Description:

Job Title: Management Consultant - Service Designer (permanent)

Location: London, Newcastle, Glasgow & Manchester

Must hold an active Security Clearance.

About the Role:

If you are ready to be part of something impactful, join a renowned consultancy in the business technology sector. We are seeking a talented Service Designer to join a dynamic team and help shape innovative service experiences. As a Service Designer, you will lead end-to-end design processes, collaborating with cross-functional teams to create user-centered solutions that address complex challenges and drive transformation. This role offers a chance to make a meaningful impact through design and to redefine service delivery.

Key Responsibilities:

• Lead the design and delivery of comprehensive service design solutions, aligning with user needs and business goals.
• Utilize human-centered design methodologies such as service blueprints, customer journey mapping, and prototyping to craft seamless service experiences.
• Collaborate with stakeholders including product managers, UX/UI designers, and business analysts to ensure solutions meet both user and business objectives.
• Conduct user research, usability testing, and gather feedback to inform and improve services iteratively.
• Bring innovative ideas to enhance service design and create sustainable solutions.

Skills & Experience:

• Experience working in the public sector
• Proven experience in service design or related roles within consulting or design-focused environments.
• Strong knowledge of service design methodologies, user research, and prototyping tools.
• Ability to work effectively in agile, fast-paced environments while managing multiple projects.
• Exceptional communication skills to engage stakeholders and present design solutions clearly.

Note: Due to high application volume, only successful applicants will be contacted.

We promote equality of opportunity and strive for an inclusive working environment, free from discrimination or harassment, in line with the Equality Act 2010. All decisions are based on merit, regardless of age, disability, gender reassignment, marital status, pregnancy, race, religion, sex, or sexual orientation.