Managed Service Consultant – Microsoft Dynamics 365 / Power Platform – up to £75K

Pearson Carter; London; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading Microsoft Solutions Partner is seeking a Managed Service Consultant to support and enhance bespoke CRM systems, specifically using Microsoft Dynamics 365 and Power Platform. The role involves engaging with clients, managing service requests, and implementing functional changes within a collaborative environment, offering a competitive salary package along with significant personal development opportunities.

Benefits

Private medical insurance

Self-Improvement Scheme – annual funding for personal development

Healthcare plan for treatment costs

Access to mental health support

Training budget – up to £1,000 annually for certifications

22 days holiday, increasing to 25 with service

Home office equipment allowance

Pension plan

Quarterly team social events

Option to buy/sell holiday days

Qualifications

• Experience working with a Microsoft Partner or in a Managed Service environment.
• Strong functional understanding of Dynamics 365 CE applications.
• Hands-on experience with Power Apps and Power Automate.

Responsibilities

• Support clients through a Managed Service Helpdesk, including break/fix cases and change requests.
• Triage and manage cases, gather client requirements, and design/document changes.
• Maintain strong client relationships and stay current with Microsoft product updates.

Skills

Problem-solving

Client-facing communication

Organisational skills

Teamwork

Proactive attitude

Job description

Managed Service Consultant – Microsoft Dynamics 365 / Power Platform – up to £75K

Job/Company Overview:
A leading Microsoft Solutions Partner is seeking a Managed Service Consultant to support and enhance Bespoke CRM Systems and Custom Business Solutions, built using Microsoft Dynamics 365 and the Power Platform.

This organisation is values-driven, with a strong focus on Accountability, Excellence, and Collaboration. You’ll be joining a team of Microsoft technology specialists dedicated to delivering innovative, high-quality solutions for a diverse client base.

Responsibilities:

• Support clients through a Managed Service Helpdesk, including break/fix cases, change requests, system administration, and training.
• Triage and manage cases, gather client requirements, and design/document changes (up to 5 days in scope).
• Deliver functional and technical changes using Microsoft Dynamics 365 CE and the Power Platform.
• Maintain strong client relationships, understanding their systems and business goals.
• Stay current with Microsoft product updates and integrate new functionality where beneficial.
• Collaborate within a team environment and assist colleagues when needed.

Experience Needed:

• Experience working with a Microsoft Partner or in a Managed Service environment.
• Strong functional understanding of Dynamics 365 CE applications.
• Hands-on experience with Power Apps and Power Automate.
• Familiarity with JavaScript and C# plug-ins (preferred but not essential).
• Excellent client-facing communication and interpersonal skills.
• Strong problem-solving, organisational, and teamwork abilities.
• Proactive attitude and commitment to continuous learning and development.

Salary/Package:

• Competitive salary (based on experience)
• Private medical insurance
• Self-Improvement Scheme – annual funding for personal development
• Healthcare plan – claim back costs for dental, optical, and physiotherapy treatments
• Access to mental health support
• Employee rewards and discounts platform
• One paid volunteering day per year
• Training budget – up to £1,000 annually for certifications and courses
• Weekly dedicated education time
• Quarterly team social events
• 22 days holiday, increasing to 25 with service, plus Bank Holidays
• Option to buy/sell 5 holiday days
• Birthday off work
• Home office equipment allowance
• Pension plan
• Hybrid and flexible working environment
• Modern, bright office location in central Milton Keynes

Location:
Hybrid – mix of home and office-based working or Remote, with the office located in Buckinghamshire.

How to Apply
Please apply ASAP with your CV to be considered for this position.

You can also get in touch via email at [e-mail] or by calling 0191 406 6111.

Pearson Carter is the Global Leader in Microsoft Dynamics NAV/D365 Business Central Recruitment with specialist roles across the globe – www.pearsoncarter.com

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