Managed Service Consultant – Microsoft Dynamics 365 / Power Platform

JR United Kingdom; Norwich; Hybrid; GBP 60,000 - 75,000; Full time

Job summary

A leading Microsoft Solutions Partner is seeking a Managed Service Consultant to enhance bespoke CRM systems built on Microsoft Dynamics 365 and the Power Platform. Join a values-driven team focused on delivering innovative solutions while supporting clients through a Managed Service Helpdesk, and benefit from a competitive salary, comprehensive perks, and an opportunity for professional growth in a hybrid working environment.

Benefits

Private medical insurance

Self-Improvement Scheme

Healthcare plan

Mental health support

Employee rewards platform

Pension plan

Training budget

22 days holiday, increasing to 25 with service

Birthday off work

Home office equipment allowance

Qualifications

• Experience working with a Microsoft Partner or in a Managed Service environment.
• Strong functional understanding of Dynamics 365 CE applications.
• Hands-on experience with Power Apps and Power Automate.

Responsibilities

• Support clients through a Managed Service Helpdesk, including issue resolution and training.
• Gather client requirements and design/document changes.
• Maintain strong client relationships and integrate updates.

Skills

Communication

Problem-Solving

Teamwork

Organizational Skills

Proactivity

Tools

Microsoft Dynamics 365

Power Platform

Power Apps

Power Automate

Job description

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Managed Service Consultant – Microsoft Dynamics 365 / Power Platform, norwich

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EU work permit required:

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Job Views:

2

Posted:

10.06.2025

Expiry Date:

25.07.2025

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Job Description:

Managed Service Consultant – Microsoft Dynamics 365 / Power Platform – up to £75K

Job/Company Overview:

A leading Microsoft Solutions Partner is seeking a Managed Service Consultant to support and enhance Bespoke CRM Systems and Custom Business Solutions, built using Microsoft Dynamics 365 and the Power Platform.

This organisation is values-driven, with a strong focus on Accountability, Excellence, and Collaboration. You’ll be joining a team of Microsoft technology specialists dedicated to delivering innovative, high-quality solutions for a diverse client base.

Responsibilities:

• Support clients through a Managed Service Helpdesk, including break/fix cases, change requests, system administration, and training.
• Triage and manage cases, gather client requirements, and design/document changes (up to 5 days in scope).
• Deliver functional and technical changes using Microsoft Dynamics 365 CE and the Power Platform.
• Maintain strong client relationships, understanding their systems and business goals.
• Stay current with Microsoft product updates and integrate new functionality where beneficial.
• Collaborate within a team environment and assist colleagues when needed.

Experience Needed:

• Experience working with a Microsoft Partner or in a Managed Service environment.
• Strong functional understanding of Dynamics 365 CE applications.
• Hands-on experience with Power Apps and Power Automate.
• Excellent client-facing communication and interpersonal skills.
• Strong problem-solving, organisational, and teamwork abilities.
• Proactive attitude and commitment to continuous learning and development.
• Competitive salary (based on experience)
• Private medical insurance
• Self-Improvement Scheme – annual funding for personal development
• Healthcare plan – claim back costs for dental, optical, and physiotherapy treatments
• Access to mental health support
• Employee rewards and discounts platform
• One paid volunteering day per year
• Training budget – up to £1,000 annually for certifications and courses
• Weekly dedicated education time
• Quarterly team social events
• 22 days holiday, increasing to 25 with service, plus Bank Holidays
• Option to buy/sell 5 holiday days
• Birthday off work
• Home office equipment allowance
• Pension plan
• Hybrid and flexible working environment
• Modern, bright office location in central Milton Keynes

Location:

Hybrid – mix of home and office-based working or Remote, with the office located in Buckinghamshire.

How to Apply

Please apply ASAP with your CV to be considered for this position.

Pearson Carter is the Global Leader in Microsoft Dynamics NAV/D365 Business Central Recruitment with specialist roles across the globe – www.pearsoncarter.com