Managed Service Consultant – Microsoft Dynamics 365 / Power Platform

JR United Kingdom; Milton Keynes; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading Microsoft Solutions Partner in Milton Keynes is seeking a Managed Service Consultant to enhance CRM systems and solutions using Microsoft Dynamics 365 and the Power Platform. Join a team dedicated to delivering high-quality, innovative solutions while benefiting from a competitive salary, private medical insurance, and a hybrid working environment.

Benefits

Private medical insurance

Self-Improvement Scheme

Healthcare plan for treatments

Access to mental health support

Training budget up to £1,000 annually

Quarterly team social events

22 days holiday, increasing to 25 with service

Home office equipment allowance

Birthday off work

Pension plan

Qualifications

• Experience in a Managed Service environment with Microsoft Partners.
• Strong knowledge of Dynamics 365 CE applications.
• Hands-on experience with Power Apps and Power Automate.

Responsibilities

• Support clients via Helpdesk handling break/fix cases and training.
• Design/document changes based on client requirements.
• Maintain relationships and stay updated with Microsoft product changes.

Skills

Client-facing communication

Problem-solving

Organizational skills

Teamwork

Proactive attitude

Tools

Microsoft Dynamics 365

Power Platform

Power Apps

Power Automate

Job description

Managed Service Consultant – Microsoft Dynamics 365 / Power Platform – up to £75K

Job/Company Overview:

A leading Microsoft Solutions Partner is seeking a Managed Service Consultant to support and enhance bespoke CRM systems and custom business solutions built using Microsoft Dynamics 365 and the Power Platform.

This organization values accountability, excellence, and collaboration. You will join a team of Microsoft technology specialists dedicated to delivering innovative, high-quality solutions for a diverse client base.

Responsibilities:

• Support clients via a Managed Service Helpdesk, including handling break/fix cases, change requests, system administration, and training.
• Manage cases, gather client requirements, and design/document changes (up to 5 days in scope).
• Implement functional and technical changes using Microsoft Dynamics 365 CE and the Power Platform.
• Maintain strong client relationships, understanding their systems and business goals.
• Stay updated with Microsoft product updates and incorporate new functionalities as appropriate.
• Collaborate with team members and assist colleagues as needed.

Experience Needed:

• Experience working with a Microsoft Partner or in a Managed Service environment.
• Strong functional knowledge of Dynamics 365 CE applications.
• Hands-on experience with Power Apps and Power Automate.
• Excellent client-facing communication and interpersonal skills.
• Strong problem-solving, organizational, and teamwork skills.
• Proactive attitude and commitment to continuous learning.

Benefits:

• Competitive salary (based on experience)
• Private medical insurance
• Self-Improvement Scheme – annual funding for personal development
• Healthcare plan covering dental, optical, and physiotherapy treatments
• Access to mental health support
• Employee rewards and discounts platform
• One paid volunteering day per year
• Training budget – up to £1,000 annually for certifications and courses
• Weekly dedicated education time
• Quarterly team social events
• 22 days holiday, increasing to 25 with service, plus Bank Holidays
• Option to buy/sell 5 holiday days
• Birthday off work
• Home office equipment allowance
• Pension plan
• Hybrid and flexible working environment
• Modern, bright office in central Milton Keynes

Location:

Hybrid – mix of home and office-based work or remote, with the office located in Buckinghamshire.

How to Apply:

Please apply as soon as possible with your CV to be considered for this position.

Pearson Carter is a global leader in Microsoft Dynamics NAV/D365 Business Central recruitment with specialist roles worldwide – www.pearsoncarter.com