Managed Service Consultant – Microsoft Dynamics 365 / Power Platform

JR United Kingdom; Leeds; Hybrid; GBP 50,000 - 75,000; Full time

Job summary

A leading Microsoft Solutions Partner seeks a Managed Service Consultant to enhance CRM systems using Dynamics 365 and Power Platform. You will support clients, manage cases, and implement changes, all while maintaining strong client relationships in a hybrid work setting, valuing innovation and excellence.

Benefits

Private medical insurance

Training budget – up to £1,000 annually

22 days holiday, increasing to 25 with service

Weekly dedicated education time

Quarterly team social events

Flexibility in working hours

Qualifications

• Experience working with a Microsoft Partner or in a Managed Service environment.
• Strong functional understanding of Dynamics 365 CE applications.
• Hands-on experience with Power Apps and Power Automate.

Responsibilities

• Support clients via Managed Service Helpdesk, handling break/fix cases.
• Manage cases, gather client requirements, and design/document changes.
• Implement functional and technical changes using Microsoft Dynamics 365 CE.

Skills

Communication

Problem Solving

Teamwork

Organizational Skills

Tools

Microsoft Dynamics 365

Power Platform

Power Apps

Power Automate

Job description

Managed Service Consultant – Microsoft Dynamics 365 / Power Platform, Leeds, West Yorkshire

Client:

Leading Microsoft Solutions Partner

Location:

Leeds, West Yorkshire, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Views:

2

Posted:

10.06.2025

Expiry Date:

25.07.2025

Job Description:

Managed Service Consultant – Microsoft Dynamics 365 / Power Platform – up to £75K

Overview:

A leading Microsoft Solutions Partner is seeking a Managed Service Consultant to support and enhance bespoke CRM systems and custom business solutions built using Microsoft Dynamics 365 and the Power Platform. The organization values accountability, excellence, and collaboration, and is dedicated to delivering innovative, high-quality solutions for a diverse client base.

Responsibilities:

• Support clients via a Managed Service Helpdesk, handling break/fix cases, change requests, system administration, and training.
• Manage cases, gather client requirements, and design/document changes (up to 5 days in scope).
• Implement functional and technical changes using Microsoft Dynamics 365 CE and the Power Platform.
• Maintain strong client relationships and understand their systems and business goals.
• Keep up-to-date with Microsoft product updates and incorporate new functionalities as appropriate.
• Collaborate within a team environment and assist colleagues as needed.

Experience Needed:

• Experience working with a Microsoft Partner or in a Managed Service environment.
• Strong functional understanding of Dynamics 365 CE applications.
• Hands-on experience with Power Apps and Power Automate.
• Excellent client-facing communication and interpersonal skills.
• Strong problem-solving, organizational, and teamwork skills.
• Proactive attitude and commitment to continuous learning.

Benefits:

• Competitive salary (based on experience)
• Private medical insurance
• Annual funding for personal development
• Healthcare plan covering dental, optical, and physiotherapy treatments
• Access to mental health support
• Employee rewards and discounts platform
• One paid volunteering day per year
• Training budget – up to £1,000 annually for certifications and courses
• Weekly dedicated education time
• Quarterly team social events
• 22 days holiday, increasing to 25 with service, plus Bank Holidays
• Option to buy/sell 5 holiday days
• Birthday off work
• Home office equipment allowance
• Pension plan
• Hybrid and flexible working environment
• Modern, bright office location in central Milton Keynes

Location:

Hybrid – mix of home and office-based working or remote, with the office located in Buckinghamshire.

How to Apply:

Please apply ASAP with your CV to be considered for this position.

Pearson Carter is the global leader in Microsoft Dynamics NAV/D365 Business Central recruitment with specialist roles across the globe – www.pearsoncarter.com