Managed Print Services Account Manager

Seiko Epson Corporation; Watford; Hybrid; GBP 45,000 - 65,000; Full time

Benefits offered by this job

Pension plan

Private healthcare

Life cover

Gym membership

Employee Assistance Programme

Employee discounts on Epson and Seiko

Hybrid working

25 days holiday

Job summary

Epson is inviting applications for an Account Manager to join our UK sales team in Watford, with focus on London and the Southeast. You’ll use managed print experience and account management skills to uncover opportunities, grow key accounts, and deliver results, with some national travel.

You’ll join a friendly team of Account Managers and work to develop account plans, maintain a strong pipeline, and collaborate with internal and external partners to provide customer solutions.

Qualifications

• Experience in B2B account management or business development within the Managed Print Services (MPS) industry.
• Proven success managing and growing large customer accounts.
• Strong commercial awareness and relationship-building skills.
• Proactive, innovative, and results-driven mindset.
• Excellent planning, forecasting, and organisational skills.

Responsibilities

• Drive sales growth by developing and executing effective sales plans.
• Identify new business opportunities and grow existing accounts.
• Work with the Business Management team to deliver Epson's go-to-market strategy.
• Qualify prospects and create engagement plans to convert opportunities.
• Develop account plans for key customers, including stakeholder mapping, budgets, solutions, and value propositions.
• Build and maintain a strong pipeline of projects and opportunities.
• Keep CRM and pipeline records accurate and up to date.
• Collaborate with internal teams and external partners to deliver successful customer solutions.
• Monitor market trends and competitor activity to identify growth opportunities.
• Build strong relationships with key decision-makers across target sectors.
• Support and influence bid and tender opportunities through effective stakeholder engagement.
• Partner with Sales Support, Marketing, and other teams to deliver the best outcomes for customers.
• Manage and communicate project plans using Epson tools and processes.
• Track performance against targets and provide accurate sales forecasts.

Skills

B2B account management

business development

large customer accounts

commercial awareness

relationship-building

planning

forecasting

organisational skills

Job description

Your mission:

Epson has an exciting opportunity to join our newly created Managed Print & Scan UK sales team as an Account Manager. We're looking for someone with B2B sales experience, ideally within the channel, who can drive growth, build strong partner relationships, and expand our presence across London and the Southeast whilst championing Epson's inkjet solutions.

Joining a friendly team of Account Managers, you'll use your managed print experience and account management skills to uncover opportunities and deliver results.

The role includes some national travel, with the majority of your focus on London and the Southeast, and is based from our modern Watford office.

What you will do:

• Drive sales growth by developing and executing effective sales plans.
• Identify new business opportunities and grow existing accounts.
• Work with the Business Management team to deliver Epson's go-to-market strategy.
• Qualify prospects and create engagement plans to convert opportunities.
• Develop account plans for key customers, including stakeholder mapping, budgets, solutions, and value propositions.
• Build and maintain a strong pipeline of projects and opportunities.
• Keep CRM and pipeline records accurate and up to date.
• Collaborate with internal teams and external partners to deliver successful customer solutions.
• Monitor market trends and competitor activity to identify growth opportunities.
• Build strong relationships with key decision-makers across target sectors.
• Support and influence bid and tender opportunities through effective stakeholder engagement.
• Partner with Sales Support, Marketing, and other teams to deliver the best outcomes for customers.
• Manage and communicate project plans using Epson tools and processes.
• Track performance against targets and provide accurate sales forecasts.

What we ask for:

Experience in B2B account management or business development within the Managed Print Services (MPS) industry.

• Proven success managing and growing large customer accounts.
• Strong commercial awareness and relationship-building skills.
• Proactive, innovative, and results-driven mindset.
• Excellent planning, forecasting, and organisational skills.

We are keen to hear from you even if you don’t match all listed requirements, but you identify with our brand and passion for innovation.

What we offer:

• You will have access to a wide range of flexible benefits including a strong contributory pension plan, private healthcare, life cover, gym membership, an Employee Assistance Programme, employee discounts on Epson and Seiko products, and more.Epson also
• promotes hybrid working, with a minimum of 25 days holiday per year.

We aspire to be an indispensable company, trusted throughout the world for our commitment to openness, customer satisfaction and sustainability. We respect individuality while promoting teamwork, and we are committed to delivering unique value through innovative and creative solutions.

Our commitment to the environment

We all have a role to play in building a better future. For Epson, being a sustainable company means being mindful of every aspect of our organisation – from the smallest lightbulb to the largest factory. It fuels our innovation, drives our growth, motivates our workforce and, ultimately, to contribute to society.

Our people

We believe a healthy culture, strong values, teamwork and contribution from a diverse range of individuals will help us to strive for excellence.

Our brand

Ranked by Clarivate Analytics as a Top 100 Global Innovator brand for the last seven years Running.

Epson is an equal opportunity employer. We celebrate diversity and are dedicated to fostering an inclusive environment for all employees. We actively encourage applications from individuals of all protected characteristics and are committed to providing any necessary accommodations during the application and assessment process, as well as upon joining our team.