Managed IT Sales Specialist

Daisy Communications; Nelson; On-site; GBP 30,000 - 50,000; Full time

Job summary

Daisy Communications, a leading independent provider of voice and cloud services, is seeking a motivated IT Services Sales professional. This role involves assessing client needs, advising on IT strategies, and exceeding sales targets. Employees enjoy comprehensive benefits including holiday schemes, bonuses, and professional development opportunities.

Benefits

25 days holidays plus bank holidays

Holiday purchase scheme

£500 referral bonus

Support for professional development

Eye care vouchers

Discounted Medicash membership

Discounts at over 1,200 retailers

Additional day off for birthday or wedding

Qualifications

• Solid understanding of IT concepts and best practices.
• Experience in sales and account management within managed IT services.
• Ability to explain technical concepts to non-technical audiences.

Responsibilities

• Understand managed IT services including cybersecurity and cloud services.
• Enhance customer satisfaction by ensuring timely service delivery.
• Achieve and exceed sales targets.

Skills

Technical aptitude

Customer relationship skills

Sales skills

Excellent communication

Proactive and responsive

Education

Relevant certifications like ITIL

Job description

Company Description

Join the UK’s leading independent provider of voice, connectivity, mobile, phone systems, and cloud services to keep Britain working.

We are constantly expanding our teams, product offerings, and customer base by collaborating with major networks and suppliers, as well as through acquisitions. There are always new opportunities to support UK businesses.

Job Description

Salary: Dependent on experience
Working Hours: 8:30AM - 5:30PM (37.5 hours)
Location: Field Based - UK

Responsibilities:

• Understand managed IT services, including monitoring, maintenance, data backup, disaster recovery, network management, cloud services, cybersecurity, vendor management, and help desk support.
• Demonstrate product and industry credibility, providing strategic guidance on IT services and technologies.
• Assess client requirements and advise on IT strategy to align technology with business goals.
• Enhance customer satisfaction and retention by collaborating with delivery and support teams, ensuring timely service delivery, addressing concerns, and identifying improvement opportunities.
• Keep abreast of industry trends, emerging technologies, and competitors.
• Achieve and exceed sales targets and performance metrics.
• Accurately report sales forecasts and pipeline using company systems.
• Provide feedback to internal teams to improve Daisy’s value proposition.

Qualifications:

• Solid understanding of IT concepts, technologies, and best practices.
• Technical aptitude with knowledge of IT infrastructure, networking, cloud computing, cybersecurity, and managed services; capable of addressing presale technical queries.
• Experience in sales and account management within the Managed IT Services industry or similar.
• Strong customer relationship skills, being responsive, proactive, and attentive to client needs.
• Excellent communication and presentation skills, able to explain technical concepts to non-technical audiences.
• Proven sales skills with a track record of prospecting, lead generation, negotiation, and closing deals.
• Ability to work independently and as part of a team.
• Relevant certifications like ITIL or vendor certifications are beneficial.
• Motivated individual seeking progression with a strong work ethic.

Additional Information

Benefits of working at Daisy include:

• 25 days holidays plus bank holidays, with an additional day for each year of service up to 30 days
• Holiday purchase scheme
• £500 referral bonus
• Support for professional development
• Eye care vouchers and discounted Medicash membership
• Sim deals for you and your family/friends
• Discounts at over 1,200 retailers
• Additional day off for your birthday or wedding