Malvern Town PCN Pharmacy Technician

Tenzing Health; West Midlands Combined Authority; On-site; GBP 29,000 - 35,000; Full time

Job summary

Join a fast-growing healthcare provider as a Pharmacy Technician in Malvern Town, where you will improve patient care through effective medication management and optimization. Your role will include supporting clinical pharmacists and working closely with patients to enhance their medication adherence and safety. Ideal candidates will be registered and have experience in a primary care setting.

Qualifications

• Experience in a Primary Care environment is essential.
• Registered with General Pharmaceutical Council.
• Knowledge of medicines management issues.

Responsibilities

• Support PCN Clinical Pharmacists in delivering pharmacy services.
• Perform medicines improvement work to enhance prescribing.
• Monitor medication safety systems.

Skills

Medication adherence

Clinical pharmaceutical knowledge

Communication skills

IT skills

Education

BTEC/NVQ Level 3 Pharmacy services

Registered with General Pharmaceutical Council

Tools

EMIS database

Microsoft Office

Job description

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Job Summary

The purpose of the role is to lead improvements to maximise safe, cost-effective prescribing to improve the quality of patient care. The post holder will help Malvern patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

Job Summary

The purpose of the role is to lead improvements to maximise safe, cost-effective prescribing to improve the quality of patient care. The post holder will help Malvern patients to get the best from their medicines by switching medications to agreed and approved protocols, improving repeat prescribing processes in General Practice, including promotion of repeat dispensing and online ordering, minimising clinical risk and aiming to reduce wasted medicines.

In addition, the post holder will be responsible for encouraging the better understanding of the principles of medicines optimisation throughout the practice teams and promoting good practice in line with therapeutic developments. This will involve assisting the PCN in achieving national requirements, NICE implementation and utilisation of medicines optimisation initiatives.

It is a requirement of the role to be registered with the General Pharmaceutical Council as a Pharmacy Technician and enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH). We are seeking a Pharmacy Technician preferably with experience of working in Community/Hospital Pharmacy or Primary Care. We expect the successful candidate to contribute to the delivery of a comprehensive primary care medicines management system acting on current best practice / service change requests from our Intergrated Care System.

Main duties of the job

The Post Holder Will:

• Support the role of PCN Clinical Pharmacists in the delivery of clinical pharmacy services within Malvern Town PCN and Care Homes.
• Perform medicines improvement work to maximise safe, cost-effective best practice in prescribing under the supervision of the GP or Clinical Pharmacist
• Improve the use of medicines and help patients with medication adherence.
• Assist with medication safety monitoring systems (e.g. high-risk drugs)
• Liaise with clinicians and administrative staff to resolve medicine-related queries
• Monitor practice prescribing and adherence to practice, local and national prescribing policies
• Improve service and quality through mechanisms such as audits.
• Help identify which patients are at risk of medicines wastage, and then visit the patients home to work with them to see what medicines they have too much of and what medicines they frequently run out of and why this would be.
  
  

About Us

Vertis Health is a fast-growing provider of community-based healthcare services to NHS patients within South Worcestershire. The organisation utilises the excellent clinical expertise that already resides within the local NHS environment and harnesses it with efficient administration pathways to provide patients with more convenient and accessible services. We hope that by doing this we will not only deliver pathway improvements to patients but also go some way to relieving the growing volume pressures that are being experienced within local hospitals and GP practices.

Details

Date posted

18 June 2025

Pay scheme

Other

Salary

£29,970 a year starting salary based on 37.5 hours.

Contract

Permanent

Working pattern

Full-time

Reference number

B0158-25-0052

Job locations

Malvern Town PCN

Prospect View, 300 Pickersleigh Road

Malvern Town

Worcestershire,

WR14 2GP

Job Description

Job responsibilities

Please read the full job description provided and attached to the NHS Jobs advert, to better understand the job responsibilities and requirements.

Job Description

Job responsibilities

Please read the full job description provided and attached to the NHS Jobs advert, to better understand the job responsibilities and requirements.

Person Specification

Qualifications

Essential

• - Registration with General Pharmaceutical Council as a Pharmacy Technician
• - BTEC/NVQ Level 3 Pharmacy services
• - Enrolled in, undertaking or qualified from, an approved training pathway. For example, the Primary Care Pharmacy Educational Pathway (PCPEP) or Medicines Optimisation in Care Homes (MOCH).
  
  

Knowledge

Essential

• -Knowledge and understanding of the health and social care sector
• -Knowledge of safeguarding, confidentiality and GDPR and the best practice approaches
• -Equal Opportunities and Diversity
• -Knowledge of EMIS database
• -Social and health care systems and processes
• -A working knowledge of relevant legislation including Data Protection
  
  

Experience

Essential

• -Experience of working in a Primary Care environment
• -Working within a social care/health or related environment in a delivery or front face role
• -Working with people who are vulnerable or face disadvantage
• -Working in an empathetic and empowering way
• -Understanding of prescribing and medicines management issues
• -Good clinical pharmaceutical knowledge including terminology
• -An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies to improve prescribing
• -Understanding of prescribing and medicines management issues
• -Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
• -Awareness of systems to support the management of patients in a primary care setting, delivering pharmaceutical input and support the context of pathways of care
• -Awareness of GP budgets and funding systems
• -Able to obtain and analyse complex technical information
• -Telecommunication skills (clear, polite telephone manner)
• -Strong IT skills
• -Ability to respond to changing needs, pressures and demands and prioritise accordingly
• -Evidence of working within a team environment
• -Maintaining boundaries and ensuring clarity and understanding of the role
• -Ability to self-manage and be creative in your approach to problem solving
• -Ability and confidence to work on own initiative
• -Use of IT systems including EMIS, Care Notes, Microsoft office, email and database systems (external and internal)
  
  

Person Specification

Essential

• -Experience of working in a Primary Care environment
• -Working within a social care/health or related environment in a delivery or front face role
• -Working with people who are vulnerable or face disadvantage
• -Working in an empathetic and empowering way
• -Understanding of prescribing and medicines management issues
• -Good clinical pharmaceutical knowledge including terminology
• -An appreciation of the nature of primary care prescribing, concepts of rational prescribing and strategies to improve prescribing
• -Understanding of prescribing and medicines management issues
• -Relevant theoretical and practical knowledge of Primary Care Networks, General Practice and evidence-based medicine
• -Awareness of systems to support the management of patients in a primary care setting, delivering pharmaceutical input and support the context of pathways of care
• -Awareness of GP budgets and funding systems
• -Able to obtain and analyse complex technical information
• -Telecommunication skills (clear, polite telephone manner)
• -Strong IT skills
• -Ability to respond to changing needs, pressures and demands and prioritise accordingly
• -Evidence of working within a team environment
• -Maintaining boundaries and ensuring clarity and understanding of the role
• -Ability to self-manage and be creative in your approach to problem solving
• -Ability and confidence to work on own initiative
• -Use of IT systems including EMIS, Care Notes, Microsoft office, email and database systems (external and internal)
  
  

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

UK Registration

Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).

Employer details

Employer name

SW Healthcare

Address

Malvern Town PCN

Prospect View, 300 Pickersleigh Road

Malvern Town

Worcestershire,

WR14 2GP

Employer's website

http://www.swhealthcare.org.uk (Opens in a new tab)

Employer details

Employer name

SW Healthcare

Address

Malvern Town PCN

Prospect View, 300 Pickersleigh Road

Malvern Town

Worcestershire,

WR14 2GP

Employer's website

http://www.swhealthcare.org.uk (Opens in a new tab)

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Health Care Provider

• Industries

  Pharmaceutical Manufacturing

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