Make Ready Shift Supervisor - Colchester

East of England Ambulance Service; Colchester; On-site; GBP 30,000 - 38,000; Full time

Job summary

The East of England Ambulance Service is seeking a Make Ready Shift Supervisor to oversee operations in Colchester. In this dynamic role, you will be responsible for managing day-to-day activities, supervising staff, and ensuring ambulances are prepared for operational duties. Candidates must demonstrate strong leadership skills and hold relevant qualifications, including a driving licence and experience in a supervisory role. This position offers competitive benefits, including annual leave and occupational health services.

Benefits

Pay enhancement for out of hours shift working

Free parking

Min of 27 days annual leave + 8 days bank holiday

Occupational Health services including a 24hr Employee Assistance Program

Staff support networks

Qualifications

• Must have a full manual UK driving licence with a maximum of 3 points.
• C1 Licence required with commitment to attain within 12 months.
• Substantial supervisory experience across all aspects of people management.

Responsibilities

• Supervise daily operations and performance of the Make Ready centre.
• Assist in staff training, development, and discipline.
• Manage rotas to ensure staffing levels meet operational needs.

Skills

Communication

Problem-Solving

Time Management

Analytical Skills

Education

GCSEs in English and Maths level 4 or equivalent

NVQ level 3 in relevant subject or equivalent experience

Job description

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Make Ready Shift Supervisor - Colchester, Colchester

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Client:

East of England Ambulance Service

Location:

Colchester, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

01cbc869308b

Job Views:

3

Posted:

29.06.2025

Expiry Date:

13.08.2025

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Job Description:

EEAST is a great place to work, great people, great career opportunities and a career that can take you anywhere. No two days are the same, if you are looking for a varied and supportive environment EEAST can offer you that and more!

Hear why our employees think it is such a great place to work:

-Great employee benefits:

-Our equality networks:

-Our vision & values:

Before you apply, please visit our how to apply page for full guidance:

Job overview

MAKE READY SHIFT SUPERVISOR - COLCHESTER

Have you ever wondered how YOU can make a difference contributing to saving lives every day?

Make Ready are a dedicated and vital support network which assists our front-line clinicians in providing excellent care to people living in the East of England, 365 days/year, 7 days/week, 24 hours/day covering six counties - Beds, Cambs, Essex, Herts, Norfolk, and Suffolk.

This dynamic role has shift pattern covering 12-hr days & nights over 365 days.

Working for Make Ready Services (EEAST) you will also be eligible for the following benefits:

• Pay enhancement for out of hours shift working
• Free parking
• Min of 27 days annual leave + 8 days bank holiday (increases with years of service)
• Occupational Health services incl. a 24hr Employee Assistance Program, mental health & wellbeing, legal & financial services
• Staff support networks

Your role will involve supervising the day to day operations and performance of a Make Ready centre. Our operations are responsible for preparing ambulances for operational duty and to maintain the serviceability of emergency ambulances, equipment and consumables.

The Trust has embarked on a transformation plan to ensure we can meet the challenges of the future by taking delivery of purpose-built ambulances and vehicles, and we have also commissioned the building and upgrading of a large number our Hubs across all six counties that we cover.

Main duties of the job

As well as supervising the running of the team, you will be responsible for assisting the Group Leads in staff training, development and discipline.

Undertaking appraisals, timesheets, sickness interviews and annual leave requests will also be within your remit. You will be required to ensure that your team prepare ambulances to the agreed standard, ready for operational duties.

Arranging of rotas to ensure staffing lines remain at the required levels and liaise with several internal/external contacts to ensure that you are able to respond effectively to changing operational needs, maintaining the availability of vehicles.

You will also ensure accurate records are maintained to record the correct levels of stock and equipment assets are assigned to each vehicle.

You will need to be willing to work shifts, include nights and weekends and be flexible in line with service needs. Good communication skills and a basic understanding of IT is essential along with the ability to work to tight deadlines.

Your role will also involve moving ambulances and vehicles so a UK driving licence with a C1 is mandatory.

The successful candidate will be able to demonstrate substantial supervisory experience covering all aspects of people management.

Working for our organisation

You'll have the opportunity to work in one of the most diverse regions in the country, with the vibrant capital city just a stone's throw away and the invigorating North Sea coast to the east.
At EEAST we bring together all our skills to provide 24 hour, 365 days a year urgent care to those in need of emergency and non-emergency medical treatment and transport in Bedfordshire, Hertfordshire, Essex, Norfolk, Suffolk and Cambridgeshire.
We are always looking to innovate our approaches and work together to offer the best possible patient care across our counties.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications from under-represented groups, such as Black, Asian, or other ethnic groups, individuals with a Disability, or LGBTQ+ individuals who meet the specific criteria.

We at EEAST want to support our employees achieve a balance between work and other priorities, such as caring responsibilities, family commitments, further learning, and other interests. We therefore welcome flexible working requests.

Detailed job description and main responsibilities

For a thorough and comprehensive understanding of the role, including all its specific requirements and responsibilities, please consult the attached Job Description and Person Specification. This document provides an in-depth overview that will give you a clear and detailed picture of what the position entails.

Please note, should you be successful in your application, you will be required to undergo pre-employment checks, prior to receiving an unconditional offer, if full employment checks cannot be achieved (this will include existing and unserved disciplinary sanctions), then your offer may be withdrawn.

How to apply
Step 1 - Read the advert and the Job Description and Person Specification (attached)
Step 2 - Complete the Supporting Statement - Your statement needs to indicate how you meet each of the criteria contained within the Person Specification.
Step 3 - Complete the online application and upload your statement. Please note, CVs are not accepted.

Person specification

Qualifications

• English and Maths GCSE’s level 4 or equivalent level of education along with NVQ level 3 in appropriate subject or relevant experience
• Full manual UK driving licence (maximum of 3 points dependent upon code)
• C1 Licence - commitment to attaining a full C1 within 12 months of commencement into role is mandatory.

Experience

• Experience of reviewing staff rosters, to include an understanding of Business Continuity & Sickness Management with the ability to plan & forecast effectively
• Effective communication skills with good problem-solving skills & excellent time management.

Skills & Knowledge

• Good communication and analytical skills with attention to detail
• Ability to understand routine work procedures and capable of working with instruction manuals
• Good understanding and knowledge of Fleet/vehicle preparations and the ability to interpret SOPs into daily activities

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Candidates who require a Skilled Worker visa to work in the United Kingdom can determine the likelihood of obtaining a Certificate of Sponsorship for this position by assessing their circumstances against the criteria specified on theCheck if you need a UK visa - website. We encourage all applicants to review these criteria carefully to understand their eligibility for sponsorship.

References and Employment History: All references from current and previous employers, will be sought via their Human Resources Department and must cover a minimum of 3 years employment. Therefore, when completing the reference section of your application form, please give the address, telephone number and email address of the Human Resources Department and indicate your current/previous line manager and their departmental details.

All appointments will be subject to currently having a clean disciplinary record.

Please be advised that a No Smoking Policy is in operation throughout the Trust.

Guaranteed Interview Scheme - Under the Trust's commitment 'Positive about Disabled People', if you consider yourself as having a disability and you meet the minimum selection criteria for any post, you will get an automatic interview. By minimum selection criteria we mean that you must provide us with evidence in your application form which demonstrates the essential requirements as set out in the person specification and advertisement for a post.

We aim to represent and value the diversity of our local communities through our workforce and service provision. We therefore positively encourage applications, regardless of age, race, religion & belief, sex, gender reassignment, sexual orientation, marriage & civil partnership, pregnancy & maternity or disability.