Major & Complex Loss - Surveyor - Midlands

Crawford & Company; Birmingham; Hybrid; GBP 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Major & Complex Loss Surveyor to join their dynamic team. This hybrid role involves investigating complex insurance claims, providing factual reports, and collaborating with various stakeholders to ensure accurate assessments. The ideal candidate will be a qualified Surveyor with extensive knowledge of building regulations and repair methods. This position offers a competitive salary, a strong benefits package, and the opportunity to work in a supportive and inclusive environment. If you're passionate about delivering exceptional service and making a difference, this role is perfect for you.

Benefits

Competitive salary

Strong benefits package

Ongoing training and mentorship programs

Flexible working hours

Qualifications

• Qualified Surveyor with MRICS or MCIOB preferred.
• Extensive knowledge of building construction and regulations.
• Ability to influence and inspire teams for excellent service.

Responsibilities

• Investigate and report on Major and Complex Loss incidents.
• Liaise with Local Authorities and contractors for claim assessments.
• Ensure accurate communication of settlement options.

Skills

Building construction knowledge

Building Regulations expertise

Technical knowledge of repair methods

Cost valuation proficiency

Communication skills

Influencing skills

Financial understanding

Education

MRICS qualification

MCIOB qualification

Tools

MS Office Suite

Job description

Join to apply for the Major & Complex Loss - Surveyor - Midlands role at Crawford & Company

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Join to apply for the Major & Complex Loss - Surveyor - Midlands role at Crawford & Company

Job Description

Our Major and Complex Loss teams are at the heart of our business: Managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic events. As a Major and Complex Loss Surveyor, you’ll investigate and provide factual surveying reports to our valued Clients and the Major Loss Team Leader within set SLA’s, working in partnership to ensure all factual information is present.

Job Description

Our Major and Complex Loss teams are at the heart of our business: Managing the more technical and complex claims ranging from flood damage resulting in Business Interruption to claims associated with catastrophic events. As a Major and Complex Loss Surveyor, you’ll investigate and provide factual surveying reports to our valued Clients and the Major Loss Team Leader within set SLA’s, working in partnership to ensure all factual information is present.

This is a hybrid role and you will be expected to work in the office 2/3 days per week.

Responsibilities

Upon receipt of instruction, you’ll investigate and report upon Major and Complex Loss incidents that are subject of an insurance claim for and on behalf of Insurers so as they may consider policy coverage, claim acceptance, settlement and/or recovery. As with most claims of a high value or complex nature, this will require site visits to investigate loss circumstances and damage sustained.

Typically, you’ll work in partnership with Local Authorities, such as building control, solicitors or emergency services in some extremes regarding liability and prospective loss mitigation contractors. You’ll also liaise with repair contactors regarding the scope and the works required and be the main point of contact to ensure assessment and reporting of settlement options and recommendations via the lead adjuster are communicated appropriately.

Qualifications

You’ll ideally be a qualified Surveyor – MRICS, MCIOB or similar preferably with a background in insurance or building reinstatement of damaged buildings. You’ll also have/be:

• Extensive knowledge and experience with Building construction and Building Regulations
• Up to date technical knowledge and experience with approved structural repair methods, cost valuation and regulatory requirements Computer literate with MS Office suite and embrace new technologies
• Willingness to travel to site investigations, with eh occasional overnight stay if required
• The ability to influence key personnel as to give the product a competitive edge
• Someone who can inspire others to deliver excellent service to differing people, with differing expectations, in a range of commercial environments
• A sound understanding of financial aspects coupled with the ability to lead others to achieving agreed targets.
• A high achiever, capable to presenting the product to its best advantage
• A desire to deliver excellent service
  
  

About Us

We are Crawford & Company; the world’s largest publicly listed independent provider of claims management solutions. With a legacy of nearly 80 years of unmatched experience with global capabilities and industry-leading technology, we are guided by our mission to restore and enhance lives, businesses and communities. We’re people taking care of people. From large-scale catastrophic losses to short-term workers compensation claims, Crawford & Company offers total solutions that help our clients’ policyholders resume their lives and work.

Our 9,000+ employees hail from more than 70 countries and speak dozens of languages, but all of Crawford’s service lines work together in unison for our clients. We call ourselves One Crawford. Through many specialised services in 700 offices around the world, One Crawford enhances our ability to deliver total claims management solutions to our clients.

In addition to compelling career opportunities that span countless fields and disciplines, Crawford & Company also offers employees a competitive salary with a strong benefits package and ongoing training and mentorship programs through every stage of your career.

About

At Crawford & Company we are committed to creating an inclusive work environment. We don’t just talk about diversity and inclusion; we aim to infuse it into everything we do – underpinning our strategy with three core elements:

• Consciousness
• Capability
• Culture
  
  

We welcome applications from all candidates, no matter their background. So, what are you waiting for? Apply today, we’re looking forward to your application.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other, Information Technology, and Management

• Industries

  Insurance

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