Major & Complex Loss Claims Director

JR United Kingdom; United Kingdom; On-site; GBP 80,000 - 100,000; Full time

Job summary

A leading insurance firm is seeking a Major & Complex Loss Claims Director in the United Kingdom. The role involves managing high net worth and complex insurance claims, ensuring adherence to company standards and client requirements. The ideal candidate will have experience in property adjusting, possess professional qualifications such as ACILA or FCILA, and demonstrate excellent interpersonal skills.

Qualifications

• Experience in similar roles, especially in property adjusting.
• Professional qualifications preferred.
• Full, clean driving license.

Responsibilities

• Handle claims in line with company standards.
• Ensure KPIs are met and maintained.
• Build and maintain relationships with clients and brokers.

Skills

Experience in property adjusting

Excellent interpersonal skills

Ability to work in a fast-paced environment

Dependability and persistence

Education

Professional qualifications such as ACILA or FCILA

Job description

Major & Complex Loss Claims Director - United Kingdom

Job Details

• Client: [Client information not provided]
• Location: United Kingdom
• Job Category: Other
• EU work permit required: Yes
• Job Views: 3
• Posted: 14.08.2025
• Expiry Date: 28.09.2025

Job Description

UK Major and Complex Loss Director

Department: Insurance Claims

About the role

Carry out loss adjusting for High Net Worth, Major Loss, and other complex insurance claims.

Key duties

• Handle claims in line with company standards and HNW client requirements.
• Ensure KPIs are met and maintained.
• Proactively manage case progress and control.
• Implement company systems and procedures effectively.
• Understand and meet individual client needs.
• Ensure technical accuracy and produce high-quality correspondence.
• Manage customer interactions fairly and effectively.
• Remain flexible to accommodate demanding schedules.
• Follow all work in line with company and client requirements.
• Build and maintain relationships with clients, brokers, and other stakeholders.
• Communicate regularly with interested parties.
• Produce high-quality reports.

Key requirements

• Experience in similar roles, especially in property adjusting and high net worth claims.
• Professional qualifications such as ACILA or FCILA preferred.
• Excellent interpersonal skills.
• Ability to work in a fast-paced, changing environment.
• Dependability and persistence.
• Full, clean driving license.

Our client values diversity and is committed to fair recruitment practices, ensuring an inclusive environment for all candidates and employees.