Majestic Retail Sales Assistant/Driver - Winchester (22.5 hours)

Majestic; Winchester; On-site; GBP 40,000 - 60,000; Part time

Job summary

A leading wine retailer in Winchester is seeking a dynamic Sales Assistant/Driver to support sales goals and provide exceptional customer service. The role involves driving sales performance, maintaining store appearance, and delivering wine locally. Ideal candidates will possess strong communication skills and a UK driving license. Competitive salary and numerous perks, including staff discounts and career development opportunities, are offered.

Benefits

Competitive Salary & Performance Bonus

Up to 20% staff discount

Career development opportunities

Travel incentives

Company Pension Plan

Life Assurance

29 days holiday

Invitations to wine tasting events

Uniform provided

Comprehensive training and support

Qualifications

• Excellent time-management and problem-solving skills.
• Ability to deliver exceptional customer experience.
• Hold a full UK/EU/EEA driving licence for at least 12 months.

Responsibilities

• Support store team by driving sales performance.
• Deliver exceptional customer service to support KPIs.
• Participate in operational tasks like delivery and merchandising.

Skills

Time-management

Problem-solving

Customer experience

Communication

Wine knowledge

Job description

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Majestic Retail Sales Assistant/Driver - Winchester (22.5 hours), Winchester

Client:

Location:

Winchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

1f2ca1eb31fe

Job Views:

6

Posted:

12.08.2025

Expiry Date:

26.09.2025

Job Description:

Fancy joining the UK’s number one Wine Specialist?

Majestic Wine Winchester is looking for a dynamic, ambitious, and driven individual who wants to grow and develop in a company that's revolutionising retail!

Who are we?

Majestic is the UK’s largest specialist wine retailer, operating a network of stores nationwide. Founded in , the company recently passed back into private ownership following the acquisition of Fortress Investment Group and has undergone an ambitious transformation and turnaround programme. The results of which are now being seen, with record market share growth, a new and improved product range, a new website, and six new stores — including a pipeline for future expansion over the next five years. With no minimum purchase, the Majestic range includes over 1, different wines, spirits, and beers, both online and in-store. Majestic’s key strength is over 1, WSET-trained colleagues offering knowledgeable, passionate, and friendly customer service across all channels.

The Role

As a Sales Assistant / Driver, you’ll support your store team by driving sales performance and managing the day-to-day operations of your store. You’ll deliver exceptional customer service to optimise KPI performance.

Key Responsibilities

At Majestic Wine, our Customers are at the heart of everything we do. In this role, you’ll be an ambassador for your store, supporting the team to deliver an outstanding shopping experience for every customer.

We are looking for people who:

• Drive store performance by maximising sales opportunities and supporting your team in meeting and exceeding targets through focusing on KPI delivery.
• Deliver exceptional market-leading customer service to foster business growth through customer loyalty and repeat purchases.
• Offer your customers a VIP concierge service, actively contacting them with updates on products and tastings.
• Share your passion for products with customers through in-depth knowledge of our range.
• Take ownership of your wine knowledge, continuously learning about our products to support your WSET qualification and confidence in selling.
• Maintain the physical appearance and cleanliness of your store, both internally and externally.
• Participate in operational tasks such as delivering wine, merchandising stock deliveries, and calling customers to drive sales.
• Identify opportunities for operational improvements and collaborate with your team to implement solutions.
• Ensure compliance with internal policies, safety, and legal requirements by completing mandatory training.
• Support and mentor junior team members, embodying Majestic’s ways of working.
• As a key holder, manage store opening and closing procedures confidently.
• Be willing to deliver wine around the local area using company vans if needed.

Knowledge & Skills Required

• Excellent time-management, delegation, and problem-solving skills.
• Ability to deliver exceptional customer experience and service.
• Self-motivated, able to work independently and as part of a team.
• Positive attitude with a passion for resolving problems.
• Adaptable and resilient to changing business demands.
• Excellent communication and time management skills.
• Wine knowledge is beneficial, but a passion to learn more is essential to pass level 2 WSET qualifications.
• Hold a full UK/EU/EEA driving licence for at least 12 months with no more than 6 penalty points.

What is in it for you:

• Competitive Salary & Performance Bonus
• Up to 20% staff discount
• Career development opportunities with in-house training schemes
• Travel incentives to explore vineyards worldwide
• Company Pension Plan
• Life Assurance (2x your annual salary)
• Uniform provided
• 29 days holiday, including public and bank holidays
• Invitations to wine tasting events
• Access to Retail Trust benefits
• Company maternity, paternity, and adoption leave after 26 weeks
• Long service rewards
• Comprehensive training for the first 3 months and ongoing support