Maitre'D - Hakkasan Mayfair London

Tao group; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

A leading restaurant group in London seeks a passionate and confident Reception Maitre D’ for its Hakkasan Mayfair location. The candidate will have leadership and delegation skills, a passion for guest services, and experience in a high-paced environment. Excellent benefits include staff discounts, training opportunities, and a supportive work culture that promotes wellbeing and career growth.

Benefits

Meals on duty

Company uniform

Holidays and pension

50% staff discount across all restaurants

Employee Assistance Programme

Training and development opportunities

International career opportunities

Qualifications

• Experience in a similar role, preferably in a luxury venue.
• Proof of eligibility to work in the UK.
• Good command of English.

Responsibilities

• Deliver excellent guest experiences.
• Train and mentor the Reception Team.
• Manage reservations and guest profiling.

Skills

Excellent guest experiences

Leadership and delegation

Interpersonal skills

Ability to work under pressure

Tools

OpenTable

Job description

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Maitre'D - Hakkasan Mayfair London, London

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Client:

Location:

London, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

3bfee9440dd5

Job Views:

49

Posted:

22.06.2025

Expiry Date:

06.08.2025

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Job Description:

We are in search of a passionate, confident, and positive Reception Maitre D’ to join our fantastic team at Hakkasan Mayfair!

The ideal Reception Maitre D’ has:

• Previous experience in a similar role and within a fast-paced environment; experience in a luxury venue is a plus;
• Passion for delivering excellent guest experiences with a friendly disposition;
• Good knowledge of reservation systems, preferably OpenTable;
• Leadership and delegation skills, including the ability to train and mentor the Reception Team;
• Experience in guest profiling and recognition;
• Impeccable appearance and interpersonal skills with a good command of English;
• Availability to work full-time and be flexible;
• Ability to work under pressure;
• Proof of eligibility to work in the United Kingdom.

Benefits include:

• Meals on duty, uniforms, holidays, pension, and life assurance;
• 50% staff discount across all restaurants (including takeaway);
• Wellbeing resources such as seminars and home workouts;
• Employee Assistance Programme for confidential support;
• ‘Refer a Friend’ bonuses;
• Company-wide seasonal parties and venue celebrations;
• Gifts for holidays, birthdays, and long service milestones;
• Training and development opportunities, including WSET and public speaking;
• International career opportunities across 61 venues worldwide;
• Activities supporting charities, environmental efforts, and community engagement.