Maintenance Technician II - Engineering

Seminole Gaming; West of England; On-site; GBP 26,000 - 38,000; Full time

Job summary

Hard Rock Bristol is seeking a versatile maintenance technician to perform preventive and predictive maintenance across HVAC-R, electrical systems, plumbing, and general facility repairs. You will respond to service calls, document work, and support event setups and teardowns with a focus on guest safety and satisfaction.

The role requires a high school diploma or equivalent and at least 3 years of maintenance experience, with the ability to operate building automation systems and generators.

Qualifications

• High School Diploma or equivalent is required.
• Minimum 3 years of maintenance experience.
• Ability to troubleshoot maintenance problems and take appropriate action.

Responsibilities

• Maintain facility and perform repairs as needed.
• Respond to maintenance service calls in a timely manner.
• Repair electrical, mechanical and kitchen equipment.
• Perform skilled maintenance on plumbing, electrical, HVAC and carpentry systems.
• Adjust temperature settings on Building Automation System.
• Operate and monitor Emergency Generators and power switching.
• Assist with event setups and teardowns safely.
• Install and repair doors, furniture and partitions.
• Prepare surfaces for painting and finish accordingly.
• Document all work with service requests and daily logs.

Skills

Maintenance

Electrical systems

Plumbing

HVAC

Building Automation

Troubleshooting

Guest service

Education

High School Diploma or equivalent

Tools

Aerial lift

Job description

The incumbent in this position will perform preventive and predictive maintenance and which may include HVAC-R, electronic systems, electrical, air, water and/or equipment. The incumbent is under the direction of the Supervisor; the incumbent also responds to all General Maintenance service calls. ESSENTIAL FUNCTIONS: (These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)

• Creates an atmosphere that induces guests to make Hard Rock Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
• Responsible for overall maintenance, upkeep and repairs of facility.
• Will climb extension ladders to 20+ feet.
• Responds to maintenance service calls in a timely manner.
• Repairs, replaces and performs preventive maintenance on electrical, mechanical and kitchen equipment.
• Perform skilled maintenance repairs to plumbing, electrical, HVAC, and carpentry equipment and systems.
• Adjust temperature settings on a Building Automation System.
• Understanding of Emergency Generators and their operations. Ability to perform functions required during power switching. Monitors Emergency Generators and associated equipment.
• Performs event setups and teardowns in a safe, timely manner.
• Installs and makes repairs to doors, furniture, office partitions, flooring and other related items.
• Preps and prepares drywall for painting. Paints and stains wall, furniture and other associated items.
• Creates service request for purposes of documenting work performed. Completes all work orders assigned in a timely manner.
• Documents all work on a daily basis.
• Maintains technical logs and records all relevant data as appropriate.
• Performs all other duties as assigned and adheres to all Virginia Lottery regulations and Departmental Standard Operating Procedures.
  (Related education and experience may be interchangeable on a year for year basis)

This knowledge and these abilities are typically acquired through A High School Diploma or equivalent and a minimum of 3 years of maintenance job experience performing general maintenance duties (plumbing, electrical, HVAC and other general facility repairs) or an equivalent combination of education and/or experience. Must also have a working knowledge of all aspects of maintenance, repair and service and the ability to troubleshoot problems and take appropriate action.

ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc.):

• Must obtain and maintain all licenses / certifications per Federal, State, and Virginia Lottery.
• Must successfully pass background check.
• Must successfully pass drug screening.
• Must be twenty-one (21) years of age.
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours.
• Drivers of company vehicles must have a valid driver's license and meet the requirements/standards listed on the Motor Vehicle Permit Application provided by Hard Rock.

KNOWLEDGE OF:

• Machines and equipment including but not limited to; basic hand and power tools, spray equipment, etc.
• Safe use of hazardous materials.
• Must know how to operate an aerial lift.
• Certified in two trades and/or 3-5 years of experience.

ABILITY TO:

• Be flexible to work varying shifts and time schedules as needed.
• Communicate effectively with all levels of employees and guests.
• Operate trucks and light motorized equipment.
• Follow oral and written directions.
• Must have exceptional guest service skills.
• Read and interpret documents such as safety rules, operating and maintenance instructions and procedure manuals.