Maintenance Technician - Crownworks

Native Group; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a forward-thinking company as a Maintenance Technician in Birmingham, where your technical skills will ensure the upkeep of vibrant communities. This role focuses on delivering exceptional service to residents while performing essential maintenance tasks. You'll be part of a dedicated team that values your contributions and fosters a collaborative environment. With a strong commitment to creating thriving spaces, this opportunity allows you to make a positive impact while enjoying a range of benefits. If you are passionate about maintaining beautiful buildings and enhancing the living experience, we want to hear from you!

Benefits

Company Pension Scheme (NEST)

Cycle to Work Scheme

24/7 Employee Assistance Programme

Westfield Health Cash Plan

Life Assurance

Referral Scheme

Paid Volunteer Time

20% Discount on Native Places Stays

Qualifications

• Experience in maintenance or repair work, preferably in a residential setting.
• Strong communication skills and a friendly demeanor.

Responsibilities

• Complete maintenance tasks and repairs following safety standards.
• Provide exceptional customer service and maintain resident relationships.
• Document and track service requests efficiently.

Skills

Customer Service

Mechanical Skills

Problem-Solving

Organization

Education

High School Diploma

Technical Certification

Job description

Welcome to Native Communities. We are specialists in operating small to large-scale living, commercial, and mixed-use developments. We create thriving and sustainable communities that consistently outperform, delivering enhanced returns for our clients.

Opportunity: Maintenance Technician at Crownworks, Birmingham

This is an exciting opportunity to join our operational team at Crownworks, Birmingham as a Maintenance Technician.

The Maintenance Technician is an essential team member responsible for all on-site maintenance tasks and delivering excellent customer service to residents. You should be friendly, approachable, and possess a can-do attitude.

You will handle technical and mechanical work to ensure that the community’s buildings, grounds, amenities, and common areas meet standards for cleanliness, appearance, safety, and functionality through maintenance-related tasks. Your primary responsibilities include inspecting, repairing, and maintaining apartments and other interior/exterior areas.

Key Responsibilities

1. Complete work orders from resident requests and routine upkeep, diagnosing issues and making repairs following safety standards.
2. Provide exceptional customer service in a face-to-face role.
3. Accurately document and track service requests and maintenance activities.
4. Build and maintain positive relationships with residents and team members.
5. Work efficiently, stay organized, and communicate effectively with professionalism.
6. Follow company policies and procedures diligently.

About Us

Native Communities specializes in managing £3bn of mixed-use, residential, and commercial developments. Our team are expert placemakers, dedicated to creating unique destinations where people want to live, work, and spend time.

Our people are our greatest asset. Join Native to work alongside top talent in property, hospitality, technology, and marketing in an environment that values and nurtures your skills.

Benefits of Working with Us

• Company Pension Scheme (NEST)
• Cycle to Work Scheme
• 24/7 Employee Assistance Programme
• Westfield Health Cash Plan
• Life Assurance
• Referral Scheme
• Paid Volunteer Time
• 20% Discount on Native Places Stays

Our Commitment to Diversity

We believe diverse teams create better communities. Native Communities is an inclusive employer that values contributions from all backgrounds, regardless of age, gender, race, ethnicity, disability, sexual orientation, social background, religion, or belief. We are committed to creating a welcoming environment where everyone can thrive.

Join Us

If you are passionate about people and beautiful buildings, we would love to hear from you!