Maintenance Technician - Birmingham, England

TN United Kingdom; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dedicated Maintenance Technician to ensure the upkeep and safety of residential properties in Birmingham. The ideal candidate will have a strong background in facilities management, health and safety, and hands-on maintenance tasks. This role involves working closely with residents and contractors to maintain high standards of service and presentation. If you are a proactive individual with a knack for problem-solving and a commitment to excellent customer service, this opportunity is perfect for you. Join a team that values your expertise and dedication to creating a safe and welcoming environment.

Qualifications

• 2+ years experience in maintenance with knowledge of health & safety.
• Ability to perform minor electrical and plumbing tasks.

Responsibilities

• Conduct planned and reactive repairs in communal and residential areas.
• Ensure compliance with health & safety regulations and procedures.
• Address resident issues and service requests professionally.

Skills

Health & Safety Knowledge

Problem-Solving Ability

Communication Skills

IT Literacy (MS Office)

Education

Relevant Technical Qualifications

Tools

Basic Electrical Tools

Plumbing Tools

Job description

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Maintenance Technician - Birmingham, England, Birmingham

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Client:

Location:

Birmingham, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Reference:

a534150400f4

Job Views:

11

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

The role

Mobilisation & Site Management

• Work with the Head of Mobilisation and Community Manager to ensure the site is ready for the arrival of residents and high standards of presentation are maintained.
• Involvement with the snagging and defects management programme.
• Conduct specific daily/weekly tasks as agreed with the Community Manager and Head of FM/H&S.
• Ensure security of the property including fitting locks, fixing doors and windows if applicable.
• Complete painting and decorating work within the building and external areas when required.
• Change light bulbs/fittings and complete basic electrical works where specialist attendance is not required.
• Flushing taps in communal areas and vacant apartments on a regular scheduled as agreed by the Head of FM/H&S and WRA.
• Repair and install furniture, shelving, TV’s, pictures etc in a safe and proper manner.
• Conduct minor plumbing maintenance activities such as washer/plug replacement, de-scaling items, unblocking sinks and toilets throughout residential and communal areas.
• Regularly inspect utilities supplies and provide meter readings when necessary.
• Maintain and order suitable replenishment stock of spares needed on site.
• Assist with motivating the on-site team by communicating well with colleagues to ensure you work together as a team and take an enterprising approach to the role.

Facilities Management & Health & Safety

• Conduct a variety of planned and reactive repairs and maintenance tasks throughout communal areas of the building, within occupied and vacant apartments and within external areas.
• Conduct regular testing of fire alarm and emergency lighting systems.
• Investigate and assess any issues that require professional attention and provide a detailed description of the issue, so contractors are properly instructed.
• Monitor and assist contractors on-site to ensure they comply with the site rules and abide by the site’s induction protocols including “permit to work.”
• Monitor works conducted by suppliers and report any concerns.
• Always ensure compliance with all current statutory legislation with respect to H&S, COSHH and the environment to safeguard yourself, residents, staff, and members of the public.
• Ensure all risks to visitors, staff and residents are removed or reported.
• Ensure security and emergency procedures are always adhered to, taking an active role in the event of an emergency, and reporting any concerns.
• Assist with overseeing turnaround of vacant apartments, including check-out reports, schedule of cleaning, repair, and maintenance.
• Identify incidents and maintenance issues promptly ensuring the necessary action is taken.
• Ensure all routine H&S tasks are completed in a timely manner and are recorded for audit purposes.
• Ensure all on-site tools and equipment are kept in good, safe working order.
• Ensure all documentation is kept in order relating to the role, including updating CAFM system.
• Ensure that any professional qualifications held are kept up to date and you attend any sufficient training required for your role.
• Undertake any ad-hoc tasks deemed necessary by the Community Manager/Head of FM/H&S.

Customer Service

• Ensure resident issues and service requests are addressed and dealt with quickly, efficiently, and professionally.
• Assist with helping to achieve positive resident reviews on various online platforms to include but not limited to home views and Google.
• Assist with managing and processing customer journey from moving in, throughout tenancy to moving out.

The ideal candidate will have:

• At least 2 years’ experience in a similar role maintaining a wide range of equipment.
• In-depth health & safety, risk assessments, Planned Preventative Maintenance, and facilities management knowledge.
• Must be qualified and able to complete minor electrical works
• Basic plumbing knowledge (necessary)
• Basic mechanical knowledge (necessary)
• An eye for detail; good problem-solving ability and a practical approach.
• Experience of working to KPI’s.
• Excellent English language skills - both written and spoken.
• IT literate - MS Office at intermediate level and other relevant software a level to undertake the role satisfactorily.