Maintenance Technician – Ashford

Orange Recruitment; Tenterden; On-site; GBP 26,000 - 30,000; Full time

Job summary

A leading company is seeking a Maintenance Technician to ensure the smooth running of co-living houses. The role requires multi-trade experience, excellent communication skills, and a friendly approach to maintain customer satisfaction. The successful candidate will manage maintenance tasks and build relationships while contributing to a positive living environment for housemates.

Benefits

Competitive rates of pay

Company van with personal mileage allowance

Employee health and wellbeing support

Company Pension Scheme

28 days holiday including bank holidays (Pro Rata)

Private Healthcare after qualifying period

Qualifications

• Proven multi-trade experience (e.g., painter, plumber).
• Experience of task management systems.
• Ability to work collaboratively across departments.

Responsibilities

• Deliver maintenance activities to budget and company standards.
• Provide friendly service to resolve maintenance issues.
• Manage relationships with retained trades and purchase supplies.

Skills

Communication

Customer Service

Attention to Detail

Education

Clean UK Driving Licence

Tools

Task Management Systems

Word

Excel

Job description

Our Maintenance Technician will be responsible for the smooth running of our co-living houses and associated buildings across the business.

They will take care of matters associated with maintenance and repairs and provide proactive and reactive solutions. They will prepare, plan and implement a maintenance programme designed to reduce overall costs. They will plan and implement minor property improvement projects.

They will play a key role in ensuring our housemates can enjoy a comfortable stay in our beautiful houses. Excellent communication and relationship building skills will be essential as you fulfil a customer facing role, maintaining outstanding customer satisfaction whilst also balancing the needs of the business.

Reporting to the Lettings Manager, they will also provide assistance to our wider team during busy periods, when required. They will be supported by our lettings team and a comprehensive paperless, online working structure.

Your key responsibilities will include:

• To deliver maintenance activities to budget and to company standards.
• To provide friendly, polite service to our housemates and resolve maintenance and repair issues within agreed timescales and follow through to beyond satisfaction.
• Occasional pre-planned nights away to support our wider team.

The successful Person will:

• Have a proven multi-trade experience (painter, plumber and/or other maintenance-based trades)
• Have an understanding of basic landscaper and gardener.
• Have strong attention to detail.
• Have experience of task management systems
• A working knowledge of Word & Excel or other similar softwares
• Be a friendly team player, with a collaborative approach, able to assist across departments and outside of specified responsibilities when necessary.
• Be an excellent communicator with great relationship building skills.
• Be clean and well presented at all times.
• Have a full clean UK Driving Licence.

General Responsibilities

• Manage and maintain great relationships with our retained trades.
• Purchase supplies according to need and ensure returns of unwanted orders are completed within the correct time frame.
• Ensure all maintenance tasks are recorded on our company system with effective management of time taken, parts used and overall costs.
• Ensure all maintenance tasks are completed with minimal disruption caused to housemates and following company policy.
• Keep the company storage units for furniture and maintenance supplies clean, tidy and protected against decay or damage.
• Use company software, platforms and programs to effectively manage and prioritise workload and communicate in-house.

What can we offer you?

• Competitive rates of pay
• A company van with a personal mileage allowance
• Fantastic office and friendly team environment
• Employee health and wellbeing support
• Company Pension Scheme
• 28 days holiday including bank holidays [Pro Rata]
• Additional leave
• Scaled benefits package including Private Healthcare (after qualifying period)

Monday to Friday flexible working hours

Job Types:Full-time

Hours:40 per week

Pay:£26,000 – £30,000 [Pro Rata]

Benefits:

• Additional leave
• Company events
• Company pension
• Flexitime
• Private medical insurance
• Referral programme
• Wellness programme

Schedule:

• Day shift
• Flexitime
• Monday to Friday

Experience:

• Ideally 1 year in a similar role, but not essential as full training will be provided.

Licence/Certification:

• Driving Licence (required)