Maintenance Technician

ZipRecruiter; Ludlow; On-site; GBP 40,000 - 60,000; Full time

Job summary

Join a leading vacation rental company as a Maintenance Technician, ensuring high-quality service across a growing portfolio of homes. Responsibilities include performing maintenance tasks, troubleshooting guest issues, and creating welcoming environments through repairs and inspections. Ideal candidates are self-motivated and customer-oriented.

Benefits

Health, dental, and vision insurance

401K plan with 100% match

Paid vacation and sick time

Employee discounts

Flexible Spending Accounts

Qualifications

• 2 years of basic property maintenance experience preferred.
• Comfortable with computers and smart devices.
• Ability to lift over 20 lbs regularly.

Responsibilities

• Complete maintenance tasks across multiple sites.
• Respond to guest maintenance issues promptly.
• Coordinate with third-party service providers.

Skills

Property maintenance

Customer service orientation

Problem assessment

Job description

Job Description

Why Vacasa

We started with just one home and an idea: to bring homeowners and renters together with smart technology and caring local teams. Today, we're the largest full-service vacation rental company in North America thanks to the people who give us their best every day. Robust local teams are vital for successful vacation rentals—so much so that local operations teams make up the majority of our workforce. Our operations teams help make vacation memories happen by ensuring a seamless stay for our guests.

What we're looking for

Vacasa is currently seeking a Maintenance Technician to perform general maintenance tasks and support the overall quality of our large and quickly growing portfolio of vacation homes. Hours can vary weekly and seasonally based on business needs.

Compensation

• $24 - $25 / hour. Actual pay will vary based on skill, experience, education, and location.
• Up to $100 per month car allowance for eligible employees.
• Additional benefits and perks are available—see below.

What you'll do

• Complete maintenance tasks and projects, traveling between multiple worksites daily.
• Create a welcoming environment by ensuring homes are well maintained through repairs, preventative maintenance, and inspections.
• Respond to guest maintenance issues, including appliance troubleshooting, cable/wifi issues, basic HVAC repair, and light plumbing.
• Establish and maintain collaborative relationships with team members and management, including regular communication and cross-coverage when needed.
• Maintain hot tubs; training provided on-site.
• Collect and remove trash and debris.
• Follow up on maintenance tasks using our system and respond promptly to urgent needs.
• Use Maintenance Metrics and ticketing systems to track efficiency.
• Coordinate with third-party service providers.
• Attend all mandatory meetings.
• Perform other duties as assigned.

The skills you'll need

• 2 years of basic property maintenance experience (preferred but not required).
• Reliable transportation.
• Smartphone and personal email.
• Ability to lift over 20 lbs regularly.
• Self-motivated, customer service-oriented.
• Ability to see projects through to completion.
• Good problem assessment and solution skills.
• Flexible schedule, including weekends and holidays.
• Comfort with computers and smart devices, including internet access and email use.

What you'll get

• Health, dental, and vision insurance based on hours worked.
• Employer-sponsored and voluntary benefits.
• 401K plan with 100% match on the first 6% contributed.
• Flexible Spending Accounts for health and dependent care.
• Paid vacation and sick time.
• Employee Assistance Program (EAP).
• Employee discounts.
• Full benefits details are available on our careers page.

Vacasa is an equal opportunity employer committed to diversity and inclusion. We do not discriminate based on race, religion, gender, sexual orientation, age, disability, genetic information, or other protected classes. Veterans are encouraged to apply.

Maintaining a safe work environment is a priority. Possession or use of alcohol or illegal drugs at work is prohibited.

Some roles require driving either personal or company vehicles. Reliable transportation, a valid driver’s license, and meeting age requirements are necessary.

Employment is contingent upon passing a background check.