Maintenance Technician

Innserve Ltd; Epsom; On-site; GBP 37,000; Full time

Job summary

Innserve Ltd is seeking a Maintenance Technician to join their growing field engineering team. The role involves installing and maintaining drinks dispense equipment at various locations while providing excellent customer service. If you're technically skilled and enjoy a varied work environment, we want you to join us!

Benefits

Company vehicle with optional personal use

Generous holiday allowance

Life assurance

Access to Help@hand app

Flexible benefits scheme

Development opportunities

Regular overtime pay

Qualifications

• Experience in a technical or engineering role.
• Experience as a field service engineer.
• Experience in mechanical or electrical installations/maintenance.

Responsibilities

• Install and maintain high-spec drinks dispense equipment.
• Provide excellent customer service and training.
• Work independently with a diverse range of customers.

Skills

Problem Solving

Technical Skills

Customer Service

Flexibility

Job description

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· Looking for a field-based engineering role where work is planned around your home postcode? And you are paid door to door, from leaving home to returning?

· A natural problem solver, skilled in an engineering or technical discipline? Someone who enjoys working with customers, who we place at the core of everything we do?

· Interested in joining our growing team of 450+ industry specialists who have installed and maintained drinks dispense equipment at over 90,000 licensed premises across the UK plus at concerts, festivals, racecourses, stadiums, and arenas.

· Ready to be welcomed into our key team of drinks dispense solutions experts who deliver excellent customer service and keep our customers pouring? At Innserve, we are One Big Team.

Working at Innserve, you'll enjoy:

• Competitive salary (£36,098.81 per annum)
• Company vehicle with optional personal use and fuel
• Generous holiday allowance: 23 days holiday + bank holidays + an additional 'Celebration Day'. You can also buy or sell holiday days to suit your needs.
• Core benefits: Life assurance, access to the award-winning Help@hand app with GP appointments, counselling, and more, plus exclusive retail discounts.
• Flexible benefits scheme: Tailor your benefits with our "All Inn" scheme, including options like Dental Insurance, Private Medical Insurance, Gym Memberships, Critical Illness Cover, Increased Pension Contributions, Travel Insurance, and coverage for partners and children.
• Development opportunities: In-house training and support for external qualifications and apprenticeships.
• Additional earning potential: Regular overtime at increased rates, with the option to join the Committed Additional Hours (CAT) scheme at enhanced rates.

Your typical day as a Maintenance Technician will be fast-paced, varied, and far from a typical field engineering job! You'll work with a diverse range of customers, installing, maintaining, and repairing high-spec drinks dispense equipment at locations planned around your home postcode. We focus on excellent customer service, providing training and guidance to support our customers.

You will already have:

• A practical, flexible approach to work with experience in a technical or engineering role
• Experience as a field service engineer
• Experience in mechanical or electrical installations/maintenance, fault finding, plumbing, or diagnostics
• The ability to work with tools and enjoy solving technical issues
• Determination to succeed and deliver excellent customer experiences
• The ability to work independently

· A full UK driving licence

· Beer dispense, brewery, or drinks dispense experience is ideal but not essential, as comprehensive training is provided.

At Innserve, we are One Big Team. Interested in joining us?