Maintenance Technician

7-Eleven; England; On-site; GBP 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated technician to ensure the smooth operation of specialized equipment across multiple stores. This role involves responding to service calls for HVAC, refrigeration, and various food and beverage equipment, as well as performing general maintenance tasks. The ideal candidate will possess effective communication skills, strong time management abilities, and a proactive approach to problem-solving. Join a dynamic team where your contributions will directly impact the operational efficiency and customer satisfaction in a fast-paced retail environment. If you have a passion for technical work and a commitment to excellence, this opportunity is perfect for you.

Qualifications

• 1+ years of relevant work experience required.
• High School/GED education is mandatory.

Responsibilities

• Respond to work orders for various in-store equipment repairs.
• Manage parts inventory and assist in training level 1 technicians.
• Complete daily reports and maintenance tasks as needed.

Skills

Effective communication

Time Management

Leadership

Peer to Peer Tech support

Education

High School/GED

Tools

HVAC systems

Refrigeration equipment

Plumbing tools

Electrical tools

Job description

Job Summary:

This position is responsible for the repair or replacement of a wide variety of specialized equipment in an assigned group of 7-Eleven (family of brands) stores within a geographic area. Service calls are initiated from the store via 7Help work orders to appropriate technician. Position reports to the Area Facilities Manager.

Key Duties & Responsibilities:

• Job responsibilities and qualifications may be superseded by local, state, or federal regulations.
• Responds to work orders for a wide variety of in-store equipment which include, but may not be limited to Minor repairs of HVAC, Minor Repairs to Refrigeration, hot beverage equipment (ex. Coffee, Cappuccino), cold beverage equipment (ex. tea, Fountain, FBD, FCB, Creamer Machine), Fountain/Backroom ice makers, Hot food equipment (ex. fryers, griddles tortilla presses, ovens, roller grills, Warmers), Fuel Dispensers (ex. printers, displays card readers, hanging hardware) etc.
• Responds to work orders related to plumbing, electrical, and general maintenance issues.
• Responsible for ordering and management of parts inventory for truck.
• Responsible for replacing ‘plug and play’ equipment as needed.
• Assist, as needed, with training of other level 1 technicians.
• Schedules and prioritizes duties and work assignments on a daily basis.
• Completes required reports and paperwork daily to account for the time and use of parts and materials.
• Observes and inspects equipment to determine if servicing or further action is required.
• Completes basic maintenance tasks on structures and other equipment.
• Reads, interprets, and follows procedures described in service manuals per manufacturer guidelines.
• Completes other duties, including special projects, as assigned by management.

Education and Experience:

• EDUCATION: High School/GED.
• YEARS OF RELEVANT WORK EXPERIENCE: 1+ years.
• YEARS OF MANAGEMENT EXPERIENCE: NA.
• CERTIFICATIONS / LICENSES: NA.

Specific Knowledge and Skills:

• Show Leadership.
• Peer to Peer Tech support.
• Effective communication.
• Projects/Stretch assignments.
• Facility location ownership.
• Time Management.