Maintenance Tech I / Maintenance Engineer

ZipRecruiter; Malvern; On-site; GBP 25,000 - 35,000; Full time

Job summary

A hospitality company is seeking an Engineer to conduct preventative maintenance and repairs in compliance with policies and safety regulations. The role requires proactive responses to service calls and emergencies while ensuring high standards of guest service. Candidates should have a strong background in mechanical and electrical systems, excellent communication skills, and the ability to handle various maintenance tasks. Benefits include health insurance, retirement plans, and hotel discounts.

Benefits

Health, Dental, and Vision Insurances

401(k) Retirement Plan with Company Match

Paid Time Off, Vacation, and Holidays

Hotel discounts across the TPG portfolio

Qualifications

• High school diploma or equivalent; technical or vocational training in engineering or a related field is advantageous.
• Previous experience in hotel maintenance or facilities management is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.

Responsibilities

• Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems.
• Respond to emergency situations and collaborate with other departments.
• Address maintenance requests from guests to ensure their comfort and satisfaction.

Skills

Mechanical systems knowledge

Electrical systems knowledge

Plumbing systems knowledge

HVAC systems knowledge

Problem-solving

Communication skills

Customer service orientation

Education

High school diploma or equivalent

Technical or vocational training in engineering

Job description

Job Description

Job Overview

The Engineer performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls. Promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management.

What you'll be doing

1. Maintenance and Repairs:

• Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
• Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
• Ensure all building systems are operational and comply with safety regulations.

1. Emergency Response:

• Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety.
• Collaborate with other departments and emergency services to address critical situations effectively.

1. Guest Services:

• Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
• Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.

1. Safety and Compliance:

• Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
• Stay updated on industry best practices and safety guidelines.

1. Collaboration:

• Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.

Skills and Abilities

• High school diploma or equivalent; technical or vocational training in engineering or a related field is advantageous.
• Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Problem-solving skills and the ability to troubleshoot issues effectively.
• Physical fitness and ability to perform tasks that require lifting, bending, and operating equipment.
• Excellent communication skills and customer service orientation.
• Familiarity with safety regulations and protocols.

Working Conditions & Physical Effort:

Physical work is a primary part of many hotel and resort jobs. Requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting up to 50-100 lbs. Some work is performed in interior hotel environments with exposure to equipment and machinery. The work involves exposure to extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises. Safety precautions and protective equipment are required to mitigate risks.

Benefits:

Benefits for full-time employees may include:

• Health, Dental, and Vision Insurances
• Other insurances and supplemental life insurances
• Theft protection
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Vacation, and Holidays
• Employee Assistance Program
• Hotel discounts across the TPG portfolio and more

*Benefits vary by location*

Part-time benefits are also available.

EEO/VET/DISABLED