Maintenance Tech I / Maintenance Engineer

ZipRecruiter; Malvern; On-site; GBP 25,000 - 38,000; Full time

Job summary

A leading hotel company is seeking an Engineer to perform preventative maintenance and repairs. This role requires routine inspections of mechanical, electrical, plumbing, and HVAC systems while ensuring compliance with safety regulations. The ideal candidate will have strong technical skills and experience in hotel maintenance, ensuring guest satisfaction through effective issue resolution.

Benefits

Health, Dental, and Vision Insurances

401(k) Retirement Plan with Company Match

Paid Time Off, Vacation, and Holidays

Employee Assistance Program

Hotel discounts across the TPG portfolio

Qualifications

• Experience in hotel maintenance or facilities management is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Physical fitness to perform tasks requiring lifting and bending.

Responsibilities

• Conduct routine inspections and perform repairs on building systems.
• Respond to emergencies and collaborate with departments for effective service.
• Ensure guest satisfaction through prompt maintenance requests resolution.

Skills

Problem-solving

Communication

Customer service

Knowledge of mechanical systems

Knowledge of electrical systems

Knowledge of plumbing systems

Knowledge of HVAC systems

Education

High school diploma or equivalent

Technical or vocational training in engineering

Job description

Job Description

Job Overview

The Engineer performs interior and external preventative maintenance and basic repairs in safe and efficient compliance with policies and procedures, brand standards, and federal, state, and local regulations. Responds to engineering service calls and promptly reports emergencies, accidents, injuries, missing articles, damage, engineering items, and safety hazards to management.

What you'll be doing

1. Maintenance and Repairs:

• Conduct routine inspections of mechanical, electrical, plumbing, and HVAC systems to identify issues.
• Perform repairs and maintenance tasks, including fixing leaks, replacing faulty components, and troubleshooting equipment failures.
• Ensure all building systems are operational and comply with safety regulations.

1. Emergency Response:

• Respond promptly to emergency situations, such as power outages, water leaks, and fire alarms, and take appropriate actions to ensure guest and staff safety.
• Collaborate with other departments and emergency services to address critical situations effectively.

1. Guest Services:

• Address maintenance requests from guests, promptly resolving issues to ensure their comfort and satisfaction.
• Interact professionally with guests while performing maintenance tasks in guest rooms or public areas.

1. Safety and Compliance:

• Adhere to safety protocols, standards, and regulations to maintain a safe environment for guests and staff.
• Stay updated on industry best practices and safety guidelines.

1. Collaboration:

• Communicate effectively with other hotel departments, such as housekeeping and front desk, to coordinate maintenance activities and ensure smooth operations.

Skills and Abilities

• High school diploma or equivalent; technical or vocational training in engineering or a related field is preferred.
• Previous experience in hotel maintenance, facilities management, or a similar role is advantageous.
• Strong knowledge of mechanical, electrical, plumbing, and HVAC systems.
• Problem-solving skills and the ability to troubleshoot issues effectively.
• Physical fitness and the ability to perform tasks that require lifting, bending, and operating equipment.
• Excellent communication skills and customer service orientation.
• Familiarity with safety regulations and protocols.

Working Conditions & Physical Effort:

Physical work is a primary part of many hotel and resort jobs. Requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50-100 lbs. Some work is performed in indoor hotel environments with exposure to equipment, machinery, extreme temperatures, chemicals, dirt, fumes, smoke, unpleasant odors, and loud noises. Safety precautions and protective equipment are necessary to mitigate hazards.

Benefits:

Benefits for full-time employees may include:

• Health, Dental, and Vision Insurances
• Additional insurances
• Supplemental Life Insurance
• Theft Protection
• Flexible Spending Accounts
• 401(k) Retirement Plan with Company Match
• Paid Time Off, Vacation, and Holidays
• Employee Assistance Program
• Hotel discounts across the TPG portfolio and more!

*Benefits vary by location.*

Part-time benefits are also available.

EEO/VET/DISABLED