Maintenance Team Member

Unite Students; Wembley; On-site; GBP 28,000 - 36,000; Full time

Job summary

Join a leading UK provider of student accommodation as a Facilities Team Member. You will play a vital role in ensuring a safe and pleasant living environment for students through general maintenance and outstanding customer service. Enjoy competitive pay, a range of benefits including bonuses, health coverage, generous holiday allowance, and excellent professional development opportunities.

Benefits

Discretionary annual bonus

33 days' paid holiday including bank holidays

Generous pension scheme

Health and wellbeing benefits

Enhanced Family Leave

Employee Life Assurance

Discounts portal

Qualifications

• Full driving licence valid for driving in the UK.
• Experience in general maintenance.
• Desirable skills in plumbing and electrical work.

Responsibilities

• Resolve general maintenance issues including repairs and inspections.
• Respond to Health and Safety-related calls.
• Log maintenance issues and follow up as needed.

Skills

Customer service

General maintenance

Plumbing

Electrical work

Job description

Facilities Team Member

Location: London Wembley

Hours and Rota: 37.5 hours per week. The role will be expected to work an 8-hour shift between 8am and 8pm, Monday to Sunday.

Salary: £28,958 - £35,039 per annum (depending on experience), plus bonus and benefits

Essential: A full driving licence valid for driving in the UK

What you'll be doing as a Facilities Team Member

• Resolving a variety of general maintenance issues, including basic plastering, window and door repairs, electrical changes, and basic plumbing
• Responding to Health and Safety-related calls
• Completing planned inspections and rectifying remedial works
• Logging maintenance issues and following up accordingly

What we're looking for in you

• A passion for delivering excellent customer service, with the student experience at the forefront
• Experience in general maintenance, with desirable skills in plumbing and electrical work
• Experience in a customer-facing role

What you'll get in return

• A discretionary annual bonus
• 33 days' paid holiday, including bank holidays, with an holiday buying scheme and long service bonus
• A generous pension scheme with employer contributions between 5% and 11%
• Health and wellbeing benefits, including a Healthcare Cash Plan, Employee Assistance Programme, Wellbeing platform, and Gym benefit
• Enhanced Family Leave: 18 weeks full pay for birthing parents and 4 weeks for non-birthing parents
• Additional benefits such as ShareSave scheme, Employee Life Assurance, discounts portal, and more

About Unite Students

Founded in 1991, Unite Students is a FTSE 100 company and the UK's largest provider of purpose-built student accommodation, with over 70,000 students across 23 cities. We are committed to diversity, inclusion, and creating a positive environment for our staff and students.

We embrace individuality and focus on building inclusive, collaborative teams. We are proud to be rated Gold Investors in People and strive to provide excellent learning and development opportunities. Join us as we build better experiences for students and create a home for success.

As part of our safeguarding process, all new employees will need to undergo a basic criminal record check, paid for by us. Employment is contingent upon a satisfactory check.

If this position excites you, we look forward to your application!