Maintenance Team Member

RBH; Liverpool; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in hospitality is seeking a dedicated Maintenance Team Member to join their vibrant hotel community. This role is essential in ensuring a seamless experience for guests through excellent maintenance and repair services. You'll be part of a passionate team, where your contributions will be valued and celebrated. With a focus on creating memorable moments, you'll help maintain the hotel’s high standards and contribute to a welcoming atmosphere. If you have a knack for problem-solving and a commitment to excellence, this is the perfect opportunity to shine in a dynamic environment.

Benefits

Preferential rates in hotels

Discounts with a wide range of partners

Extra day’s holiday for your birthday

Pension scheme

Friends and family rates

Free meals on duty

Gratuities

Discounted local parking

Social events

Qualifications

• Must have a positive can-do attitude and passion for hospitality.
• Experience in maintenance within a 4* or 5* hotel is required.

Responsibilities

• Provide professional maintenance and repair service at a 5* hotel level.
• Assist with fire walks and preventative maintenance solutions.

Skills

Excellent maintenance / trade skills

Excellent communication skills

Attention to detail

Ability to work independently

Education

2 years experience in Hotel Maintenance

Tools

Electrical skills

Mechanical skills

Carpentry skills

Painting skills

Construction knowledge

Job description

JOIN OUR FAMILY

Belong in a place where you can be yourself and love what you do. Join our hotel community and we will support you to realise your true potential. You will be part of a team where everyone’s contribution is valued. We will empower you to bring ideas to elevate our services, creating personalised experiences for guests. Help them to feel special, and we will do the same for you.

THE EXCITING OPPORTUNITY

We opened the first 5* Hotel in Liverpool; The Municipal Hotel & Spa MGallery in May 2023 and have reset the clock within this historic building, bringing it back to life. Our Heartists aspire to create memorable, heartfelt moments for all life enjoyers to experience unique stories from the past but also to immerse themselves into our hospitality, creating their own astonishing tales of MGallery magical moments. We boast 179 stunning bedrooms set in a remarkable and inspiring landmark of the city. Time is of essence and at the heart of The Municipal’s story. The iconic clock tower and bells giving the tempo to a timeless melody. Various restaurants, bars and a state-of-the-art spa sanctuary experience, will offer everyone the place to have the time of their lives, pause the clock and embark upon their own magical journey with MGallery.

MGallery – Boutique hotels with one-of-a-kind designs (accor.com)

A DAY IN THE LIFE OF THE MAINTENANCE TEAM MEMBER AT THE MUNICIPAL HOTEL & SPA MGALLERY

What you'll be doing...

When you enter our hotel you will be “wowed” and we aspire for our guests to be bowled over too in their initial connection with our building and our Heartists. Our Heartists are our team, the heart of the hotel, who strive to make meaning in every moment from check in to departure. We have passion for interacting with people upon check in and beyond, learning what makes them tick and providing surprise and delight Municipal memorable moments.

WHAT WE NEED FROM YOU

We hire mostly on personality & potential but here are a few of our requirements...

· A positive can-do attitude and the passion to stand out and be proud of our hotel and MGallery brand.

· The skill to liaise with our guests, providing care, warmth and efficiency in your provision of service. Ensuring that Maintenance issues are reviewed and resolved at the earliest opportunity.

· Excellent attention to detail and flexibility. To work positively and collaboratively with all departments and our Heartists keeping the guest experience as our central focus.

· A passion for providing excellence in service and excelling as a team.

· To assist with fire walks and preventative maintenance solutions.

· To be flexible to shift and rota requirements (7.00am-3.30pm or 9.30am – 6pm) 5 days over 7 (Sunday working is required).

· To have at least 2 years’ experience in Hotel Maintenance within a 4* or 5* hotel.

Other duties include;

· Provide a professional robust maintenance and repair service at a 5* hotel level.

· Have excellent skills and knowledge of electrical, mechanical, carpentry, painting, and construction trades to undertake maintenance, repair and installation work.

· To maintain a high-quality safe environment for both guests & staff, contractors and visitors.

· Assist with other hotel staff and contractors to ensure compliance with safety standards and procedures.

· To assist, plan and organise operational maintenance for the hotel under guidance.

· Provide maintenance assistance across the hotel as required for business operation and as per requests from Senior Management.

· Taking responsibility for the hotel, guests, Heartists, Health and Safety, Fire Procedures and security.

· To assist with an in-depth preventative maintenance program. To review and perform statutory compliance tests and reporting.

Competencies, knowledge and skills required;

· Excellent maintenance / trade skills.

· Excellent communication skills both written & verbal.

· Attention to detail and safety precautions / requirements.

· The ability to work independently, yet as part of the wider team.

· Pool plant knowledge or qualifications are highly desirable.

WHAT WE OFFER

When you become one of our Heartists, you will also be a member of the Accor and RBH group with all the benefits that brings. The ALL Heartists program is the benefits programme dedicated to Accor Heartists. It provides employees with the opportunity to enjoy memorable experiences throughout the year, thanks to preferential rates in hotels and exclusive discounts with a wide range of partners. The RBH company benefits extend these offerings across RBH Managed hotels, Hapi Benefits, Refer and Reward Schemes, an extra day’s holiday for your birthday and pension scheme. To conclude this power trio, we have The Municipal Hotel benefits with friends and family rates, discounts, free meals on duty, gratuities, discounted local parking and social events. What’s not to love?

You will have access to a benefits package we believe truly works for our people and enhances our overall culture...To learn more about our full benefits package,click hereto watch our RBH employee benefits video.

EQUAL OPPORTUNITIES

RBH Hospitality Management is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. If at any point throughout our process you require reasonable adjustments, please [e-mail].

Apply now. Let your passion shine. #MGallery #MGalleryMoments #LifeatRBH

Compensation: Competitive salary