Maintenance Surveyor

Sovereign Housing Association; Exeter; On-site; GBP 40,000 - 60,000; Full time

Job summary

A leading housing organization is looking for a Maintenance Surveyor to support their Exeter Hub. The role involves managing maintenance issues, providing technical support, and ensuring high customer satisfaction. Candidates should have experience in property management, proficiency in IT systems, and a valid UK driving licence. This position offers flexible working options and generous benefits including a strong pension scheme.

Benefits

25 days holiday plus bank holidays

Additional well-being and volunteering days

12% employer matched pension

Private medical and dental insurance options

Flexible working arrangements

Qualifications

• Experience in maintenance issues and property management.
• Proficient in using IT systems, especially intermediate Excel.
• Valid UK driving licence and willingness to travel.

Responsibilities

• Investigate and solve maintenance issues.
• Provide specifications and maintain data within systems.
• Engage in continuous professional development.

Skills

Technical support

Customer satisfaction

Microsoft Office proficiency

Health and safety compliance

Project planning

Job description

Here at Sovereign Network Group

We provide quality, affordable homes in happy, successful places. Our work makes a real difference to people's lives, and you'll share the satisfaction of doing something meaningful.

We are now the 6th largest housing association by size, with almost 3,000 colleagues, over 82,000 homes, and over 210,000 customers across London and the South.

Opportunity: Maintenance Surveyor

We have an exciting new opportunity for a Maintenance Surveyor to join our Property Services Team in our Exeter Hub, covering the Devon Locality.

Role and Responsibilities

• Report to the Operations Manager, responsible for investigating, identifying, diagnosing, and solving day-to-day maintenance issues raised internally or by customers.
• Own the day-to-day technical support for your locality, enabling in-house trades teams and external contractors to carry out required works on the first visit.
• Conduct inspections before, during, and after repairs.
• Provide specifications, including scope of works, quantities, budgets, and timescales to resolve maintenance issues.
• Ensure works are completed safely, to standard, efficiently, and with high customer satisfaction.
• Maintain accurate data within property management systems.
• Develop knowledge of customer, asset, and investment needs in your locality.
• Engage in continuous personal and professional development to stay updated on technical and legislative requirements.
• Prepare and interpret specifications and schedules of work, using bespoke or national standards.
• Plan, track, and forecast safe delivery of services, works, and expenditure within agreed timescales and budgets.
• Operate with commercial acumen.
• Ensure compliance with health, safety, and environmental legislation.
• Proficiently use IT systems, including the Microsoft Office suite with intermediate Excel skills.
• Willingness to travel, with access to a car and a full UK driving licence. The role is subject to a basic DBS disclosure.

What We Offer

• 25 days holiday plus bank holidays, increasing up to 30 days with service.
• Additional well-being days and paid volunteering days.
• Industry-leading pension scheme with 12% matched contributions and life cover at 4x salary.
• Flexible working arrangements.
• Options for private medical, dental insurance, and critical illness cover.
• Discounted travel insurance.

This is a fantastic time to join SNG as we pursue ambitious plans for change and growth. Join our skilled team and be part of our exciting future!