Maintenance Repairs Surveyor (Damp & Mould)

Sovereign Housing Association Limited; Basingstoke; On-site; GBP 35,000 - 45,000; Full time

Job summary

Sovereign Housing Association Limited is seeking a Maintenance Surveyor for its Basingstoke Hub. In this role, you'll address maintenance issues, ensuring compliance with technical standards and enhancing customer satisfaction. The position offers a blend of field and office work, an annual flex-pot, and generous holiday policies.

Benefits

£450 flex-pot annually

25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)

Industry leading pension scheme, 12% matched contributions

Flexible working options

Options for private medical insurance

Discounted travel insurance

Qualifications

• Up to date knowledge of regulations related to maintenance service delivery.
• Experience dealing with damp, mould, and condensation issues.
• Ability to prepare and interpret specifications schedules of work.

Responsibilities

• Investigate and solve day-to-day maintenance issues.
• Carry out inspections before and after repairs.
• Provide specifications and ensure safety and quality standards.

Skills

Technical knowledge of maintenance services

Problem-solving

Knowledge of HHSRS

Commercial acumen

IT proficiency including Excel

Job description

Here at Sovereign Network Group we provide quality, affordable homes in happy, successful places. What we do makes a real difference to people's lives, and you'll share the satisfaction of doing something that really matters.

We are now the 6th largest housing association by size - with almost 3000 colleagues, over 82,000 homes and over 210,000 customers across London and the South.

We have an exciting new opportunity for a Maintenance Surveyor to join our Property Services Team in our Basingstoke Hub covering our North Hampshire Locality.

The role

Reporting into the Operations Manager, you'll be responsible for the investigation, identification, diagnosis and problem solving of day to maintenance issues raised either internally or by our customers.

You'll own the day to day technical support for your locality, allowing our in house trades delivery teams and external contractors to carry works required at first visit.

You'll also be responsible for:

• Carrying out inspections as needed prior to, during and on completion of repairs with a major focus on damp and mould
• Providing a specification, including scope of works, quantities and budgeted costs and timescale that will resolve maintenance issues reported
• Ensuring works are completed safely, to the required standard and specification, in the most effective and efficient manner and to a high level of customer satisfaction
• Maintaining high quality data within the property systems
• Ensuring a detailed local knowledge of customer, asset and investment needs across your locality
• Developing own capability through continual personal and professional development to ensure knowledge is kept up to date

What you'll need

To be successful in this role you will need:

• Up to date knowledge and awareness of technical, statutory, regulatory, and legislative requirements, standards, and best practice in relation to delivery of a maintenance service
• An understanding of Awaabs Law coming into force from October 2025 with extensive experience of dealing with Damp, Mould and Condensation
• Knowledge of HHSRS (Housing Health & Safety Rating System)
• Ability to prepare and interpret specifications schedules of work using bespoke or National/published Schedule's of Rates/Works.
• Ability to plan, track and forecast safe delivery of customer focused services, works and expenditure within agreed timescales and budgets
• Ability to operate with commercial acumen
• Knowledge of relevant health, safety and environmental legislation with focus on compliance within all activities undertaken
• Proficient use of IT Systems including Microsoft office suite with Intermediate Excel skills

There will be some travel involved with this role so you should be happy to travel, have access to a car and a full UK driving licence. This role is also subject to a basic DBS disclosure.

What can we offer you

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Industry leading pension scheme, 12% matched contributions plus life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover
• Discounted travel insurance

It's a fantastic time to join us at SNG!. We have an ambitious corporate plan to deliver an inspiring agenda of change and growth in a sustainable way. You'll be joining a highly skilled team at the forefront of driving these improvements and we'd love to hear from you to explore your skills and experience further.