Maintenance Operative - Hampton

David Lloyd Clubs; Greater London; On-site; GBP 25,000 - 30,000; Full time

Job summary

Join a leading health and fitness operator as a Maintenance Operative in Hampton, where you will ensure equipment functionality and safety for members. Enjoy a range of benefits including free club membership and flexible shifts. Your role will enhance member experiences through effective maintenance and customer engagement.

Benefits

Free Club Membership

Discounts on Lessons and Training

50% Discount on Food and Drinks

Career Advancement Opportunities

Flexible Shift Patterns

Learning and Development Opportunities

Wagestream App for On-Demand Pay

Benefits Suite

Qualifications

• Technical skills in Carpentry, Plumbing, or Electrics required.
• Customer service excellence and ability to work alone or in a team.

Responsibilities

• Ensure all equipment is functioning and safe for members.
• Engage with members to improve their experience.
• Manage repairs and follow operating procedures.

Skills

Customer Service

Listening

Collaboration

Education

Pool Plant Operators Qualification

Tools

Carpentry

Plumbing

Single Phase Electrics

Job description

Maintenance Operative - Hampton

Would you like to join the largest Health and Fitness operator in Europe, working alongside a proud team passionate about serving?

Our maintenance operative team members play a vital role in our club’s wellbeing. We take great pride in the environment in which we operate, and it is the Maintenance Operative's responsibility to ensure that all equipment is fully functioning, keeping the safety of members and colleagues at the forefront of everything they do and providing our members with an excellent experience every day, 7 days a week.

What are the benefits of working for David Lloyd Clubs?

As part of the Maintenance team, you will enjoy a great range of benefits that are hard to find elsewhere in the industry:

• Free Club Membership* for you and your family
• Discounts on products such as Swimming / Tennis Lessons and Personal Training
• Unlimited 50% discount on food and drinks
• Opportunity for advancement and career progression
• Flexible Shift Patterns / Majority of shifts are straight, not split!
• Learning and Development Opportunities
• Wagestream App allowing you to be paid on demand
• Benefits Suite

What will I be doing?

Take an active role in improving the operational standards of the club(s) by using your skills to positively impact the member experience. Maximise the member experience and participation through great facility standards, in-house preventative and reactive maintenance, attention to detail, and quick response times to defects by effectively managing a property management system. Engage with members about their activities and seek ways to improve their experience of DL at every opportunity, through the breadth of facilities. Support the leadership team in ensuring all Health and Safety requirements and documentation are maintained in a timely and accurate manner. Support the review and resolution of member feedback comments and complaints promptly. Manage repairs and ordering systems, following our operating and finance procedures. Participate and share knowledge and expertise with peers and other team members. Working out of hours as required.

What qualifications, skills, and experience do I need?

• Technical skills or discipline (e.g., Carpentry, Plumbing, Single Phase Electrics) – Essential
• Pool Plant Operators Qualification (STA or similar) – Desirable but not essential, as training can be provided at the club
• Demonstrates excellence in customer service
• Strong listening and collaboration skills
• Ability to work alone or in a team
• A full driving license or the ability to travel efficiently between clubs under your responsibility – Essential (for multi-site roles)

We believe any age is the right age, so whether you are looking to kick-start your career as a maintenance person with us for the first time or are now retired and looking to stay active to inspire others, we would love to hear from you.

You bring the passion. We bring the purpose. We’re more than a club. We’re a community. Be a part of it.